You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter describe the problem you had with the tickets say why you were unhappy with the staff suggest what action the train company should take

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Dear Sir or Madam, I am

wirtting

Correct your spelling

writing

this

Linking Words

letter to let you know about an unforgettable and unpleasant situation I had to witness.

Last

Linking Words

week, I decided to go to Oshawa to meet my friend.I had

plan

Change the verb form

planned

show examples

with

erythinf

Correct your spelling

everything

Correct article usage

apply

show examples

advance. I even

brought

Correct your spelling

bought

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tickets a week before to avoid any obstacles in my journey. I was fully prepared.

However

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, the world

turns

Wrong verb form

turned

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upside down when I found out that I

can

Wrong verb form

could

show examples

not use

Linking Words

this

Correct determiner usage

these

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tickets.I couldn't believe what I was hearing. The staff were not very helpful and they didn't

gave

Change the verb form

give

show examples

any valid reason

Change preposition

as to

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why I

can

Wrong verb form

could

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not use the tickets.There was just a little scratch but the

overall

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condition of the ticket

good

Add a missing verb

was good

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. It is clearly visible.The way the staff treated me was not acceptable.Their

behavior

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behaviour

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was not appropriate. I suggest that the higher authority take the matter into their own hand and make sure that all the passengers are treated with

Add an article

the upmost

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upmost

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utmost

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respect.

Staffs

Change noun form

Staff's

show examples

attitude and tone of speaking should be monitored so that nobody feels disrespected. Yours sincerely Riya

riyaparikh005Sun Mar 09 2025

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language accuracy

Ensure spelling and grammar errors are corrected, such as 'wirtting' to 'writing', 'can not' to 'cannot', and 'staffs' to 'staff's'. These impact clarity.

task completion

While you have addressed the problem, it would improve your letter to state specifically how this affected your journey or plans. This adds depth to your experience.

coherence and cohesion

Try to clearly separate your points into distinct paragraphs for easier reading, e.g., one for describing the problem, one for staff behavior, and one for suggestions.

content engagement

You wrote a heartfelt account of your experience, which shows engagement with the topic. This is a good approach to connect with the reader.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
16
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

173 words

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Topic Vocabulary:

disappointed
inconvenience
frustrated
incompetent
unhelpful
inconsiderate
ruined
compensation
refund
apology
reimbursement
improvement

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Structure your letter

In today’s world, private companies rather than the government pay for and conduct most scientific research. Do you think the advantages outweigh disadvantages?

In the future, all cars, buses, and rickshaws will be driverless. The only people traveling in these vehicles will be passengers. Do you think the advantages of driverless vehicles outweigh the disadvantages?

Some children spend hours every day on their smartphones. Why is this the case? Do you think this is a positive or a negative development? Give reasons for your answer and include any relevant examples from your own knowledge or experience.

Some people say in order to prevent illness and disease governments should focus on reducing environmental pollution and housing problem. To what extent do you agree or disagree?

Some people believe that professionals, such as doctors and engineers, should be required to work in the country where they did their training. Others believe they should be free to work in another country if they wish. Discuss both these views and give your own opinion.