You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter describe the problem you had with the tickets say why you were unhappy with the staff suggest what action the train company should take

✨ Do you want to improve your IELTS writing?

Dear Sir or Madam, I am

wirtting

Correct your spelling

writing

this

Linking Words

letter to let you know about an unforgettable and unpleasant situation I had to witness.

Last

Linking Words

week, I decided to go to Oshawa to meet my friend.I had

plan

Change the verb form

planned

show examples

with

erythinf

Correct your spelling

everything

Correct article usage

apply

show examples

advance. I even

brought

Correct your spelling

bought

show examples

tickets a week before to avoid any obstacles in my journey. I was fully prepared.

However

Linking Words

, the world

turns

Wrong verb form

turned

show examples

upside down when I found out that I

can

Wrong verb form

could

show examples

not use

Linking Words

this

Correct determiner usage

these

show examples

tickets.I couldn't believe what I was hearing. The staff were not very helpful and they didn't

gave

Change the verb form

give

show examples

any valid reason

Change preposition

as to

show examples

why I

can

Wrong verb form

could

show examples

not use the tickets.There was just a little scratch but the

overall

Linking Words

condition of the ticket

good

Add a missing verb

was good

show examples

. It is clearly visible.The way the staff treated me was not acceptable.Their

behavior

Change the spelling

behaviour

show examples

was not appropriate. I suggest that the higher authority take the matter into their own hand and make sure that all the passengers are treated with

Add an article

the upmost

show examples

upmost

Correct your spelling

utmost

show examples

respect.

Staffs

Change noun form

Staff's

show examples

attitude and tone of speaking should be monitored so that nobody feels disrespected. Yours sincerely Riya

riyaparikh005Sun Mar 09 2025

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

language accuracy

Ensure spelling and grammar errors are corrected, such as 'wirtting' to 'writing', 'can not' to 'cannot', and 'staffs' to 'staff's'. These impact clarity.

task completion

While you have addressed the problem, it would improve your letter to state specifically how this affected your journey or plans. This adds depth to your experience.

coherence and cohesion

Try to clearly separate your points into distinct paragraphs for easier reading, e.g., one for describing the problem, one for staff behavior, and one for suggestions.

content engagement

You wrote a heartfelt account of your experience, which shows engagement with the topic. This is a good approach to connect with the reader.

Structure your letter

A letter needs to be written using a proper format, including the following:

A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
The main body (consisting of paragraphs for each part of the letter)
A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
16
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

173 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

Topic Vocabulary:

disappointed
inconvenience
frustrated
incompetent
unhelpful
inconsiderate
ruined
compensation
refund
apology
reimbursement
improvement

What to do next:

Look at other essays:

6.5
band
Countries are becoming more and more similar because people are able to buy the same products anywhere in the world. Do you think this is positive or negative development?
I think it is beneficial that goods like food, cars, furniture and clothes that are produced
7.5
band
Some people believe that they should be able to keep all the money they earn, and should not have to pay tax to the state. To what extent do you agree or disagree?
Whether people should possess all their salaries or pay taxes to the government is a controversial discussion. This writer agrees that citizens need to pay taxes because it will lead to improved infrastructure and economic stability.
6
band
In many countries, the government likes to spend more money on the arts. Some people agree with this. However, others think government should spend more on health and education. Discuss both sides and giver your opinion.
The government spends a significant amount of money on different areas, including the arts, health services, and education systems. In some countries, the government pays more attention to the arts, and some people think this is a positive trend, but others believe that money should be spent on alternative areas, such as health, or education. In this essay, I will discuss both views and present my point of view.
7.5
band
It is better for college students to live far away from home than live at home with their parents. To what extent do you agree or disagree?
In recent years, a significant rise has been observed in the number of individuals opting to reside at a distance from home during their college years. Some argue that this shift is positive, citing benefits such as independence and exposure to diverse perspectives, while others contend it has negative implications, such as financial strain and the loss of familial support. From my perspective, while residing away from home offers considerable advantages, it also presents challenges that must be carefully considered.
7
band
Countries with a long average working time are more economically successful, but they are also likely to suffer from negative social consequences. To what extent do you agree or disagree?
The high rate of working time has been highlighted over the past decades. From this aspect, questions about whether nations with a long average working time are also likely to suffer from detrimental social consequences arise. In my opinion, nations would suffer from negative social results to some extent.

Structure your letter

Countries are becoming more and more similar because people are able to buy the same products anywhere in the world. Do you think this is positive or negative development?

Some people believe that they should be able to keep all the money they earn, and should not have to pay tax to the state. To what extent do you agree or disagree?

In many countries, the government likes to spend more money on the arts. Some people agree with this. However, others think government should spend more on health and education. Discuss both sides and giver your opinion.

It is better for college students to live far away from home than live at home with their parents. To what extent do you agree or disagree?

Countries with a long average working time are more economically successful, but they are also likely to suffer from negative social consequences. To what extent do you agree or disagree?