You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: •describe the item •explain what the issue is •suggest what you expect the manager to do

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Dear Sir/Madam, I am writing

this

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letter to express my concern regarding online shopping through the Amazon website. I am a regular customer of your company and ordered a Dell laptop

last

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week. To commence with, the laptop is in black colour with 4GB internal space. I purchased

this

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product

Change preposition

for

show examples

$500 because there was a 20% discount on it. The company sent an invoice for

this

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laptop. There are various problems with

this

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item and one of them is slow processing. I bought

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item to make my study assignments but it takes an ample amount of time to submit through the portal.

Apart from

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this

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, some of the keys are not working properly

while

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typing any word. As per the company's terms and conditions, the product is under warranty and I can return

this

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product within 30 days if it does not work properly. I would really appreciate it if you could refund the full amount in my account that I paid through a credit card. I look forward to receiving your response. Kind regards, Kulwinder Kaur

kinderpreet51Mon Mar 10 2025

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coherence and cohesion

Ensure that each paragraph focuses on a single idea to enhance clarity. In your case, consider dedicating a paragraph specifically to the issues with the laptop, separating it from your description.

task achievement

You might want to explicitly state what you expect the company to do regarding the warranty and return process to clarify your request further.

task achievement

Your letter has a polite and respectful tone, which is appropriate for this kind of correspondence.

coherence and cohesion

The letter is logically structured with a clear introduction, body, and conclusion, making it easy to follow.

4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

179 words

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Topic Vocabulary:

defective
malfunction
brand new
refund
replacement
warranty
customer satisfaction
purchase date
order number
compensation
resolution
escalation
damaged
substandard
retailer

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You found a problem with the item which you bought it online. Write a letter to the company manager. In your letter, you should: •describe the item •explain what the issue is •suggest what you expect the manager to do

Modern technology has made it easier for individuals to download copyrighted music and books from the internet for no charge. To what extent is this a positive or a negative development?

Some people think that the best way to succeed is to get a university education, while others disagree and say that it is no longer true nowadays. Discuss both views and give your own opinions.

In many countries, the government prioritizes economic growth over all other concerns. Discuss the advantages and disadvantages of this.

Some people believe that professionals, such as doctors and engineers, should be required to work in the country where they did their training. Others believe they should be free to work in another country if they wish. Discuss both views and give your opinion.