You bought a TV a week ago but when you got home it did not work properly. You calledcustomer service to report the problem but you have not yet received any help. Write a letter to the company.

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Dear Sir/Madam, I am, writing
this
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letter to let you know that I have a problem with my recent purchase of your product, I bought
this
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product on 25/03/2025 soon after two days it
stoped
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stopped
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working, After that, I called customer service but I have not yet
recieved
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received
any response from them. Here is the clear detail about the problem, when I opened the package there was broken plastic on the side, soon after, green lines were blinking on the screen.
Moreover
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, the speaker is not working properly it is making some mechanical voice,
Due to
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this
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reasons I immediately called your service team and provided the required
proofs
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proof
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despite understanding my problem they have been rude to me. I request you to understand my concern and come up with a solution, as I would like to exchange the product
has
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as
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it can not be used any more. Thank you, Yours Faithfully.

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coherence and cohesion
The letter is structured well with a greeting and closing, but additional paragraphs could improve clarity; consider separating the problem description from the request for resolution.
task achievement
A more formal tone would be appropriate; avoid phrases like 'have been rude to me' and focus on the issue and request respectfully.
task achievement
The letter clearly states the issue with the product and the action taken, demonstrating a complete response to the task.
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