You have recently bought some camping equipment but it was faulty. You phoned the shop but no action has been taken. Write a letter to the shop maneger. In your letter, -Describe the problem with the equipment -Explain what happened when you phoned the shop -Say what you would like the maneger to do

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Dear Sir or Madam, I am writing

this

Linking Words

letter to express my concern about the campaign tent which I

brought

Correct your spelling

bought

show examples

from your shop yesterday.

Firstly

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, there is no instructions pamphlet in the box

that

Change preposition

show examples

how we will

installed

Change the verb form

install

show examples

it.

Moreover

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, some of the

rodes

Correct your spelling

ropes

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are broken and the cloth is small in size . Afterwards, I called

Change preposition

apply

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your shop to

know

Verb problem

find

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that

Change preposition

out

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how

can

Verb problem

apply

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I replace the item or get my refund, but no one picked up the call. Even I did not

received

Change the verb form

receive

show examples

any call back from them. In the evening, I tried again to connect with your team at that time they picked

Change preposition

up my

show examples

call.

Instead

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of listening to my problems, they gave me excuses. It would be really appreciated if you provide me

Add the preposition

with the

show examples

the

Correct article usage

show examples

new tent or give

Correct pronoun usage

me my

show examples

money back. I would like to suggest

you

Correct pronoun usage

apply

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that you have to work on your customer

services

Fix the agreement mistake

service

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because if the services are not effective

then

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no one

prefer

Change the verb form

prefers

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to buy things from your shop. I am looking forward

for

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show examples

your prompt response. Yours faithfully, Manjinder Kaur

kmanjinder981Wed Mar 26 2025

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coherence and cohesion

Try to use clearer transitions between different parts of your letter to enhance the logical flow of ideas.

coherence and cohesion

Ensure that your paragraphs focus on single ideas and maintain clarity throughout the description of your concerns.

task achievement

Be mindful of grammatical accuracy, particularly in verb tenses and plural forms, to improve the overall professionalism of your letter.

task achievement

You clearly articulated the problems you faced with the tent and explained your experience when you called the shop.

task achievement

Your letter has a polite tone, which is essential for effective communication in a formal context.

5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
17
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

179 words

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Topic Vocabulary:

faulty
equipment
camping
manager
describe
problem
malfunctioning
response
replacement
refund
repair service
contact
action
complaint
tent
sleeping bag
issue
resolution

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