IELTS Writing Correction Service
Writing Samples
Band 7.5

Something in an airport delayed you and you hava missed your flight. Write a letter to the airport's customer service. In your letter What delayed you How missing this flight affected you What you would like the airport to do about this issue

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Dear Sir or Madam, I am writing to express my disappointment in relation to the delay that I encountered at Tokyo Airport on the 12th of February which caused me to miss my flight my Singapore. I arrived airport well in advance to complete all the formalities of boarding but was held up at the security gate for nearly 50 minutes. At
first,
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I thought there was a shortage of staff members to handle the crowd but later, we found that there was some technical issue with scanning equipment
due to
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 which the queue was not getting cleared. Getting stuck at
security
Correct article usage
the security
show examples
 gate led me to miss my boarding time by just a few minutes.
However
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, missing the flight affected me a lot because I was on a business trip and needed to reschedule all planned meetings for that day.
Consequently
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, I booked the
last
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-minute ticket at a much higher cost so that I could reach and attend my meetings which had been shifted. I would really appreciate it if you could provide me reimbursement for extra expenditure that I incurred or travel vouchers for it that can be used for future travels. Looking forward to your positive response. Yours Sincerely, Payal

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task achievement
Try to elaborate more on your experience at the airport to provide a better understanding of your situation.
coherence
Ensure that each paragraph focuses on a single idea to enhance clarity. For example, separate your explanation of the delay from your thoughts on how it affected your business.
structure
The letter has an appropriate greeting and closing, demonstrating good writing etiquette.
task achievement
You clearly stated your request for reimbursement, showing clarity in your purpose.

The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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