You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

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Dear Sir or Madam, I am writing
this
Linking Words
letter to express my dissatisfaction with my recent purchase from HP Company. I am an architect who is designing 3D models of designed flats online. Since my job completely depends on computer programs,
this
Linking Words
hi-tech device is an integral part of my career.
Due to
Linking Words
the fact that my previous computer was not working properly, I decided to buy a new one.
Therefore
Linking Words
, I ordered
a
Change the article
an
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XZ0090 model from your website which was delivered on 28th March. When I unboxed
this
Linking Words
device, I realized that the colour was not the same as the one that I ordered and it came in black.
Moreover
Linking Words
, there are some scratches on the screen which is utterly disappointing.
Therefore
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, I highly expect your immediate attention to
this
Linking Words
matter and I believe the best solution would be for me to return
this
Linking Words
device and replace it as soon as possible. I am looking forward to hearing from you soon. Yours faithfully Tina Adams

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task achievement
Consider providing more specific details about how the flaw affects your workflows as an architect, which would enhance the persuasiveness of your request.
coherence and cohesion
Try to ensure each paragraph focuses clearly on a single idea. The explanation of the flaw could be expanded for better clarity, and consider splitting the actions you expect from the company for better organization.
suitable writing tone
The tone of the letter is appropriate and polite, which is essential for formal correspondence.
complete response
The introduction clearly states who you are and the purpose of the letter, setting a good context for the request.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • flaw
  • introduce
  • verification
  • major
  • describe
  • malfunction
  • hardware
  • software
  • performance
  • replacement
  • refund
  • urgency
  • resolve
  • purchase
  • attention
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