You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

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Dear Sir or Madam, I am writing

this

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letter to express my dissatisfaction with my recent purchase from HP Company. I am an architect who is designing 3D models of designed flats online. Since my job completely depends on computer programs,

this

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hi-tech device is an integral part of my career.

Due to

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the fact that my previous computer was not working properly, I decided to buy a new one.

Therefore

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, I ordered

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XZ0090 model from your website which was delivered on 28th March. When I unboxed

this

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device, I realized that the colour was not the same as the one that I ordered and it came in black.

Moreover

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, there are some scratches on the screen which is utterly disappointing.

Therefore

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, I highly expect your immediate attention to

this

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matter and I believe the best solution would be for me to return

this

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device and replace it as soon as possible. I am looking forward to hearing from you soon. Yours faithfully Tina Adams

tabans1992Sun Mar 30 2025

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task achievement

Consider providing more specific details about how the flaw affects your workflows as an architect, which would enhance the persuasiveness of your request.

coherence and cohesion

Try to ensure each paragraph focuses clearly on a single idea. The explanation of the flaw could be expanded for better clarity, and consider splitting the actions you expect from the company for better organization.

suitable writing tone

The tone of the letter is appropriate and polite, which is essential for formal correspondence.

complete response

The introduction clearly states who you are and the purpose of the letter, setting a good context for the request.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

166 words

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Topic Vocabulary:

flaw
introduce
verification
major
describe
malfunction
hardware
software
performance
replacement
refund
urgency
resolve
purchase
attention

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You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

Use cohesive linking words accurately and appropriately

The media has become too influential in peoples lives today and this is a negative development. To what extent do you agree or disagree?