You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear Sir or Madam, Subject -Request for Assistance with
laptop
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issue. I am writing
this
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regarding a
laptop
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I purchased a few days back on 21st March. The
laptop
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I purchased Company name is a Lenovo Yoga version 2.10 it is worth 1000$ I made
this
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purchase at my nearby Best Buy Store in Milton. I have an account under the Name Shivani Plantium customer as I purchase regularly electronic stuff from there. After using it for a few days
Laptop
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started taking time to turn on and programs to work it seems like the process really went down which is affecting all my day-to-day activities as I work from home I run all my store websites it's affecting my business as well .
As a result
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, I would appreciate it if your company
take
Wrong verb form
took
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the necessary actions to resolve
this
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issue as soon as possible please take my request into Urgent Consideration. Waiting to hear back from you, thank you. Your's Sincerely,

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tone
Make sure to use a more formal tone throughout the letter, particularly in the closing statement.
structure
Consider breaking down your explanation into clearer sections to enhance readability and coherence.
detail
The letter includes essential details such as the purchase date and product name, which helps identify the issue.
clarity
There is a clear request for action from the company, which is crucial in formal correspondence.
Topic Vocabulary:
  • flaw
  • purchase date
  • troubleshooting steps
  • affecting
  • repair
  • replacement
  • refund
  • contact information
  • follow-up
  • model
  • issue
  • malfunction
  • defective
  • customer service
  • warranty
  • inconvenience
  • resolution
  • immediate action
  • sincerely
  • regards
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