You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

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Dear Sir or Madam, Subject -Request for Assistance with

laptop

Use synonyms

issue. I am writing

this

Linking Words

regarding a

laptop

Use synonyms

I purchased a few days back on 21st March. The

laptop

Use synonyms

I purchased Company name is a Lenovo Yoga version 2.10 it is worth 1000$ I made

this

Linking Words

purchase at my nearby Best Buy Store in Milton. I have an account under the Name Shivani Plantium customer as I purchase regularly electronic stuff from there. After using it for a few days

Laptop

Use synonyms

started taking time to turn on and programs to work it seems like the process really went down which is affecting all my day-to-day activities as I work from home I run all my store websites it's affecting my business as well .

As a result

Linking Words

, I would appreciate it if your company

take

Wrong verb form

took

show examples

the necessary actions to resolve

this

Linking Words

issue as soon as possible please take my request into Urgent Consideration. Waiting to hear back from you, thank you. Your's Sincerely,

shivanusharma09748Sun Mar 30 2025

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tone

Make sure to use a more formal tone throughout the letter, particularly in the closing statement.

structure

Consider breaking down your explanation into clearer sections to enhance readability and coherence.

detail

The letter includes essential details such as the purchase date and product name, which helps identify the issue.

clarity

There is a clear request for action from the company, which is crucial in formal correspondence.

2
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

163 words

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Topic Vocabulary:

flaw
purchase date
troubleshooting steps
affecting
repair
replacement
refund
contact information
follow-up
model
issue
malfunction
defective
customer service
warranty
inconvenience
resolution
immediate action
sincerely
regards

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You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Nowadays, a growing number of people with health problems are trying alternative medicines and treatments instead of visiting their usual doctor. Do you think this is a positive or a negative development?

New technologies have changed the way children spend their free time. Do you think the advantages of this trend outweigh the disadvantages?

In some countries, more and more people are becoming interested in finding out about the history of the house or building they live in. What are the reasons for this? How can people research this?

Some people believe that what children watch on television influences their behaviour. Others say that amount of time spent watching television influences their behaviour. Discuss both views and give own opinion