IELTS Writing Correction Service
Writing Samples
Band 6.5

You stayed at hotel and not satisfied with service. Write a letter to manager.

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Dear Sir or Madam, I am writing to express my dissatisfaction with your hostel "Golden Camel". A friend of mine recommended
this
Linking Words
 hostel to me when I got off from Plain in Pennsylvania. I really loved that
hotel
Use synonyms
 because of its breathtaking atmosphere and fresh air. Actually, it was 4 days ago (5th April 2025). Albeit, the
hotel
Use synonyms
 was bright, perfectly cleaned and had a pleasant smell, I
dissatisfied
Add a missing verb
was dissatisfied
show examples
 with its customer service. The first thing I would like to draw your attention to is
staff's
Correct article usage
the staff's
show examples
 attitude towards customers. Let me make it clear, when I got to that
hotel
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, no one greeted me. The reason for
this
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 was they were watching soap operas in front of a TV. After checking into the
hotel
Use synonyms
, I emphasized that for breakfast the black coffee had to be non-sugar. To make matters worse, it was 3in1 coffee with 2 spoonfuls of sugar. I did not want any argue,
that is
Linking Words
 why I quietly left that place in order to keep my sugar level in balance. To resolve the problem, I would appreciate it if you could have conversations with your employees about customer service. I look forward to your reply and a resolution to my problem. Yours faithfully, Rachel Green.

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task achievement
Consider providing more details about the timing and context of your issues to enhance clarity. For instance, explaining why the lack of greeting affected your experience could strengthen your argument.
coherence
Try to maintain consistency with verb tenses throughout the letter for a smoother reading experience. For example, instead of 'I dissatisfied,' use 'I was dissatisfied.'
coherence
Consider using more varied vocabulary to express your dissatisfaction and concerns, which could make your letter more engaging.
task achievement
You have a clear purpose for writing and express your dissatisfaction effectively.
coherence
The closing of your letter is polite and expresses anticipation for a resolution, which is appropriate for this type of correspondence.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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