You have bought a washing machine. First you found that the machine did not work properly,and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter :-state your reason for writing Describe the problem Ask the provider ro solve the problem.

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Dear Sir or Madam, I am writing

this

Linking Words

letter to express my dissatisfaction with the washing appliance I bought

last

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month from your store. I bought a brand new Samsung automatic washing tool. It is black in colour with a capacity of about 2.30 cubic feet and can wash large loads easily.

Although

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from

outside

Correct article usage

the outside

show examples

the machine looks in great working condition; in the first load only it started making rumbling sounds. Later, when the machine was finished cleaning the clothes, I realized that all the clothes were entangled. Though I am grateful for your suggestion on different brands of washing machines which made it easier for me to choose; but , I would like to request to either solve

this

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problem or replace

this

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piece with the new one with no

such

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technical issues. Hope, you would understand my situation. Looking forward to hearing from you. Yours faithfully, Jasmeen

vishallyvishally98Tue Apr 15 2025

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task achievement

Consider providing more specific details about the issues with the washing machine, such as how often the problem occurred or any additional inconveniences caused.

coherence and cohesion

Try to vary your sentence structures to enhance the flow of your letter. This will improve the overall readability.

coherence and cohesion

Make sure to clearly separate different ideas into distinct paragraphs for better clarity. For instance, the first paragraph could focus on the initial issue, while the second could address the further problems with the replacement.

suitable writing tone

The tone of your letter is polite and respectful, which is essential for a complaint letter.

complete response

You clearly state the purpose of your letter at the beginning, which helps orient the reader quickly.

4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

150 words

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