You bought a TV a week ago but when you got home you discovered it didn't work properly. You called customer service to report the problem but you have not yet received any help. Write a letter to the company and in your letter: -introduce yourself; -explain the problem; -and state what action you would like from the company.

Dear Madam, I am writing to complain on account of my
previos
Correct your spelling
previous
week
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week's
show examples
purchase from your store. It is Jessica Murphy who is writing
this
complaint.
Last
week I purchased Smart
TV
32 from Artel company. Because of
th
Correct your spelling
the
utmost courtesy
by
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of
show examples
the staff I decided to buy from your company. When I returned home, I turned on the television and saw that the screen
didn't
Verb problem
hadn't
show examples
even brightened. I thought that it was regarding the electricity in my house.
However
, I
lately
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recently
show examples
realised that there
are
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is
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adequate electricity for
TV
. I asked
Add an article
a favor
show examples
favor
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favour
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from my neighbour who is good at understanding technologies like
TV
or others. He said that there
is
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are
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some problems related to
TV
which should be said by staff. After that I contacted
with
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apply
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your customer
serviceand
Correct your spelling
service and
said
Verb problem
talked
show examples
about the issue.
However
, I have not received any profitable service yet. Considering the reputation of your store, I hope I will be satisfied at the earliest convenience. I do not want you to repair it for me. I have
longing
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longed
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for exchanging
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to exchange
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it with another novel
one
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apply
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. Yours faithfully, Jessica Murphy.
Submitted by a_zamjonov99 on

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coherence cohesion
Ensure proper paragraphing for clearer structure.
task achievement
Double-check for small grammatical errors and typos.
task achievement
The letter addresses all parts of the task, providing clear details about the problem and the desired solution.
task achievement
The tone of the letter is polite and appropriate for a formal complaint.
coherence cohesion
The letter has a logical structure with a clear introduction, explanation of the problem, and a request for action.
coherence cohesion
The greeting and closing are appropriate for a formal letter.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • purchase
  • malfunction
  • customer service
  • report
  • issue
  • resolve
  • rectify
  • defective
  • replacement
  • refund
  • repair
  • assistance
  • urgent
  • unsatisfactory
  • account
  • details
  • response
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