You have bought a washing machine. First you found that the machine did not work properly, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the company to complain about it. In your letter: - State your reason for writing, - Describe the problems, - Ask the provider to solve the problem

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Dear Sir, Happy Tuesday! Hope

this

Linking Words

letter finds you well and in good spirits. I am writing

this

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letter to express my dissatisfaction towards your company's product. Recently, I bought your company's Samsung washing

machine

Use synonyms

on 1st April but I encountered technical glitches in my previous purchase, so I changed it to a new one. Unfortunately, I found a fault in my recent purchase. Whenever I use

this

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washing

machine

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, I find my clothes become tangled badly and stuck together. It happened not only the first time, when I did laundry

then

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I faced the same trouble because it took a lot of time and effort to pull the clothes from the

machine

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Also

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, most of my clothes are damaged

due to

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the inconvenience created by

this

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machine

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. I request a full refund of

this

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machine

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otherwise

Add a comma

otherwise,

show examples

I would be happy to get another replacement with a full year guarantee. I hope you will take immediate action to sort out my issue. I look forward to hearing from you soon! Yours faithfully, Sam

kaurjagdeep2097Wed Apr 16 2025

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coherence and cohesion

Consider breaking down the description of problems into separate paragraphs to enhance clarity and maintain a single focus per paragraph.

task achievement

You could enhance the formality of your letter by avoiding casual phrases like 'Happy Tuesday' and instead using a more professional opening.

task achievement

The letter effectively expresses the issues faced with the washing machine and includes a clear request for resolution.

task achievement

The tone is polite and appropriate for a complaint letter, which is commendable.

5
Linking words
meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

9 paragraphs

174 words

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Topic Vocabulary:

complaint
disappointment
replacement
performance issues
entangled clothes
inconvenience
request
refund
customers service
satisfaction
faulty
guarantee
damage
efficiency
resolve
problem-solving
quality assurance

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Governments should spend more money on railways rather than roads. To what extent do you agree or disagree?

For centuries, important parts of education have remained such as reading, writing and Math. With the advent of computers, some people think that computer skills be made as fourth skill to the list. To what extent do you agree?