You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: • describe what the problem with the toy is • suggest how the damage may have happened • say what you would like the manager to do

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Dear Sir or Madam, I am writing to express my dissatisfaction with my recent purchase from your website.

Last

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week, I bought a Barbie doll house, containing a tiny house with some furniture and a doll for my five-year-old daughter. Unfortunately, when it was delivered to me, I realized that the house was broken in two parts.

In addition

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, one of the Barbie doll’s arms was taken off. The package was only wrapped with plastic, rather than covered with a hard and steady box.

Therefore

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, I suppose the main reason behind

this

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problem must be poor packaging. Since

this

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toy is not usable anymore, I think the best solution for me would be that you replace

this

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item with a new one. If it is not possible, following that I would like to request a full refund. Thank you for your cooperation on

this

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matter and I am looking forward to hearing from you. Yours faithfully Tim Barton

tabans1992Mon Apr 21 2025

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task achievement

Consider adding more detail about the toy's significance to highlight the impact of the damage.

coherence and cohesion

Try to vary your sentence structures to enhance the flow and readability of the letter.

coherence and cohesion

The letter has a clear structure with a logical flow of ideas.

task achievement

The tone is polite and appropriate for a formal letter, which is great for task achievement.

4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

158 words

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You recently bought a children’s toy online but when it arrived it was damaged. Write a letter to the manager of the toy shop. In your letter: • describe what the problem with the toy is • suggest how the damage may have happened • say what you would like the manager to do

Some people feel that governments should take a large portion of people's salaries to pay for necessary public services such as roads and schools. Others feel that high taxes are a bad thing.

It is important for everyone, including young people, to save money for their future. To what extent do you agree or disagree with this statement?

In some countries, owning a home rather than renting one is very important for people. Why might this be the case? Do you think it is a positive or negative situation?

Government invest in sports is a waste of money. Government must invest this money in public services instead. To what extent are you agree or disagree?

Planting trees is very important for the environment. Some people say trees should be planted in the vacant areas of city and towns, while others say housing facilities should be built instead. Do you agree or disagree?