You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment in your Company • Describe the problem with the equipment • Explain how this problem is affecting your work • Say what you want the shop or company to do

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Dear Sir or Madam, I am working as a Project Manager for Edelweiss Ltd. and
since
Change preposition
for
show examples
Linking Words
last
Correct article usage
the last
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two months have been working from home as a preferred option. I am writing
this
Linking Words
letter in regard to the
laptop
Use synonyms
provided by the company
that is
Linking Words
not functioning properly. Since
last
Linking Words
week the
laptop
Use synonyms
keyboard had
problem
Add an article
a problem
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typing a few letters- W, O and Z. The keys had to be pressed hard. I have missed out on
spellings
Fix the agreement mistake
spelling
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while
Linking Words
writing the documents and more efforts are spent typing. To my horror, since yesterday evening during my
skype
Capitalize word
Skype
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session with an international client, these keys stopped working totally.I have been managing work by connecting an external keyboard to the
laptop
Use synonyms
, which takes longer to operate and is cumbersome. I have an important delivery of project next week so it is crucial to fix
this
Linking Words
problem immediately. I request you to replace my
laptop
Use synonyms
as soon as possible with another fully functional
laptop
Use synonyms
with necessary software installed.
Also
Linking Words
, please do not forget to install a browser security program. Looking forward to hearing from you. Yours Sincerely,

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task achievement
Ensure consistency in verb tense throughout the letter (e.g., use 'has had' for ongoing issues).
task achievement
Consider adding a specific deadline for the requested resolution to emphasize urgency.
coherence and cohesion
While the structure is clear, consider using transition phrases to enhance flow between ideas.
task achievement
The letter effectively describes the problem and its impact on work, demonstrating clear task achievement.
task achievement
There is a polite and professional tone maintained throughout, which is appropriate for business correspondence.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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