You use the local swimming pool often and during one of your visit you have encountered a problem. Write a letter to the manager and say – What the problem was and when it happened – What the swimming pool staff have done about it – Suggest your own solution to the problem.

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Dear Sir or Madam, I am writing to complain about an unsatisfactory event, which I encountered in the pool
last
Linking Words
Friday
Use synonyms
. Usually, I am busy throughout the week, so I use the pool twice a week mostly on weekends. I tried to visit the facilities on
Friday
Use synonyms
as I had a day off for Good
Friday
Use synonyms
. Unfortunately, I saw a broken tile at the corners of the low-level pool
therefore
Linking Words
I was not able to swim. It seemed quite dangerous so I asked one of the staff to fix it immediately.
However
Linking Words
, he refused to do so and just put orange cones around the area. I understand why he could have behaved like that. Because of low-numbered co-workers, he was not able to provide a lot of help. I had to go home without exercising on
Friday
Use synonyms
. I hope you see
this
Linking Words
email and take some action immediately to fix the floor. I would suggest
an
Correct article usage
the
show examples
installation of new marble tiles which
is
Correct subject-verb agreement
are
show examples
widely available, and easy to set up. Yours sincerely, Jojo

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task achievement
Try to provide more details about the situation, such as mentioning how it affected your swimming experience or the overall safety of the pool.
coherence and cohesion
Consider using more linking words and phrases to improve the flow of your letter.
coherence and cohesion
Ensure each paragraph has a clear main idea, particularly in the paragraph discussing the staff's response.
task achievement
The letter has a clear purpose and addresses the issue directly, which is important for effective communication.
task achievement
You have a nice formal tone throughout the letter, which is appropriate for this type of correspondence.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • encountered
  • cleanliness
  • facilities
  • issue
  • staff
  • address the problem
  • quick clean-up
  • unresolved
  • implement
  • regular cleaning schedule
  • peak hours
  • thorough inspections
  • dedicated cleaning staff
  • maintain cleanliness
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