You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter • describe the problem at the hotel • explain what the manager had said at the time •say what you want the manager to do.

Dear Sir, Hope

this

Linking Words

letter finds you well and in good spirits. I am writing

this

Linking Words

letter to seek information regarding the compensation which you promised me to get back soon.

Last

Linking Words

weekend, I stayed at your Stella hotel on 25th April at 12 o'clock but

Linking Words

while

Correct word choice

apply

show examples

staying at your hotel was

Change the article

the

show examples

worst experience for me. I stayed there two nights and at that time, I experienced the leakage and crack in the central heating system.

Due to

Linking Words

this

Linking Words

, I experienced insufficient heating and a weird voice from it which forced me to take sleeping pills at night. The very next day, I told the hotel management about

such

Linking Words

incident and the staff assured me that they would pay me back instantly and would offer some kind of discounts on food as well. But, I heard nothing from you and your staff. I want to sort out my issue on a priority basis. I kindly request you compensate me within a month,

otherwise

Linking Words

, I will take legal action against you. I hope you will understand my perspective regarding the due amount. I am looking forward to hearing from you soon! Yours sincerely, Sam

kaurjagdeep2097Thu May 01 2025

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task response

Consider adding more details about the noise you experienced to enhance your description of the problem.

coherence and cohesion

Try to improve the flow between ideas, especially transitioning from the problem to the management's response.

task response

Ensure consistency in the tone, so it remains polite and assertive without suggesting legal actions. This can also improve the suitability of the writing tone.

greeting and closing

The letter starts and ends with a polite greeting and closing, which indicates a professional tone.

task response

You have effectively conveyed your dissatisfaction with the situation and what you expect from the manager, showing clarity in your request.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
2
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 7.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

194 words

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Topic Vocabulary:

faulty
central heating system
noise
discomfort
promise
contact
compensation
formal apology
inconvenience
refund
discount
customer service
guest experience
accommodation
communication
follow-up

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