Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

#company #refund #customer #service #department #item #outline

Dear Sir or Madam, I am writing to express my dissatisfaction with the wedding dress «Olivia» which I have recently

purchases

Change the verb form

purchased

show examples

from your online store.

This

awesome gown is from the

last

collection of the designer Vera Wong, and it costs $3000. When I first saw the dress on your website, it was love

from

Change preposition

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the

Correct article usage

apply

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first sight. I expected it to be perfect for my classical wedding ceremony, so I ordered it without any hesitation.

However

, when I received the delivery, it appeared that the colour was light beige

instead

of crystal white. The problem is that that colour neither suits me nor matches with the other items I had bought before for the event.

Furthermore

, the wedding is in two weeks, which means there is no time to wait for a change from your store.

Consequently

, I have ordered the dress in the desired colour from another shop.

Therefore

, I would like to request that you take your item back and give me a full refund. Provided that the mistake with the bridal gown was made by your staff, I suggest that you

also

cover all delivery expenses. Thank you for your prompt attention to

this

matter. If you require any additional details, please do not hesitate to contact me. Yours faithfully, Helen Ten

Submitted by fednastya000 on Sun Dec 31 2023

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coherence cohesion

Ensure that each paragraph presents a clear main idea and that supporting sentences are directly related to this idea. Your third paragraph mixes the problem's description with the urgency of the situation, which can slightly disrupt the paragraph's focus.

task achievement

Though you have described the item and outlined the problem well, more details regarding the steps you expect the company to take, such as the refund process and timeline, could strengthen your task response.

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8Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
3Grammar mistakes
 

8 paragraphs

216 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 7.0

Complete response

Suitable writing tone

Appropriate word count

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Write a letter to a company asking for a refund for something you bought from them online. Write a letter to the customer service department. In your letter: - Describe the item you bought - Outline what the problem is - Explain why you want a refund

Ultimate Speaking practice for IELTS

Should private schools receive government funding? Give reasons for your answer, and include any relevant examples from your own knowledge or experience.

In many countries, people are spending more hours at their workplace. Why is that? Is that a negative and positive development?

13/05 Some people say that to prevent illness and disease, governments should focus more on reducing environmental pollution and housing problems. To what extent do you agree or disagree?

POPULATION: The number of people who decide not to have children has increased greatly Do you think this is a positive or negative development

In some coutries the average weight of people is increasing and their levels of health and fitness are decreasing. What do you think are the causes of these problems and what measures could be taken to solve them

Essentional vocabulary list for IELTS Writing 7+