You have recenty traveled somewhere by train, but had several problems during the journey. Write a letter to the traing company. Include: explain the reason for your jouney, describe the problem, say what action you would like the train company to take.

Dear Renfe, I
writte
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write
this
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letter to complain about a few problems I faced using one of your facilities. I booked a business class seat on the
train
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from Madrid to Barcelona and upon arriving one of the workers told me that because of the short
distance
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distance,
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there was no
such
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thing as
business
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a business
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or priority seat
that
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and that
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they were all the same. I explained that on the website in fact they had sold the preferent seats I mentioned for a much higher price.
Consequently
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fifteen minutes into
discussion
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the discussion
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, the
empoyee
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employee
showed me to a normal seat and asked me to conform and stop causing issues for the reason that the
train
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was about to start its journey. Apart from that, the
train
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was unpunctual (
tweenty
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twenty
minutes late), it had no WIFI service or air conditioner.
Adittionally
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Additionally
, I could not submit my work that was fundamental for my work meeting before arriving
to
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in
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Barcelona which caused me trouble at the office.
Furthermore
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, I would like to ask for a
refound
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refund
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on my seats and a better treatment from your employees the next time I ride in one of your facilities. To
summerize
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summarise
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this
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letter, my suggestion would be to note on the website of Renfe that short distances do not count with priority class seats
as well as
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reminding that the
train
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does not count with WIFI service or air conditioner for
passangers
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passengers
to take into account before booking
.
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an.
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Thank you, Michelle

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coherence and cohesion
Consider organizing your letter into clearer paragraphs to enhance logical structure. Each paragraph could focus on a specific issue or point you want to make.
task achievement
Make sure to check your spelling and grammar to avoid inaccuracies that could detract from the quality of your writing. For example, 'writte' should be 'write', and 'empoyee' should be 'employee'.
task achievement
You may want to be more specific about the compensation you seek, such as a full refund or a voucher for future travel, to make your request clearer.
task achievement
The letter effectively explains the problems faced during the journey and provides specific examples, which helps illustrate your points.
suitable writing tone
The polite tone and use of 'thank you' at the end of the letter is a positive aspect, reflecting good writing etiquette.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • journey
  • delays
  • safety
  • uncomfortable seating
  • poor service
  • frustration
  • satisfaction
  • compensation
  • refund
  • service standards
  • experience
  • event
  • route
  • meeting
  • staff
  • issues
  • reluctance
  • improvements
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