You have recently purchased a toy from an online shop, but the delivered product is faulty. Write a letter to the owner of the shop. In your letter - Describe the toy - Give details of the problem - Tell the owner what you want him/her to do You do not need to write any addresses. Begin your letter as follows : Dear sir or madam,

Dear Sir or Madam, A week ago

Change the capitalization

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purchased a toy from your online shop - the music elephant with

a moving ears

Correct the article-noun agreement

moving ears

a moving ear

show examples

. Yesterday the product was delivered,

Change the capitalization

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took it from the post office and started to check when came home,

Change the capitalization

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recognise that it is broken. The problem is in

Correct article usage

the

show examples

sound - there is only

moving

Replace the word

movement

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without music. I

tryed

Correct your spelling

tried

to do something with it - change the batteries, open the

dinamic

Correct your spelling

dynamic

from elephant

cloths

Correct your spelling

clothes

show examples

but nothing is changing. Could you please help me resolve

this

Linking Words

issue? I would appreciate it if you could send me a replacement or a refund. I

have

Add a missing verb

do have

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not so

many

Correct quantifier usage

much

show examples

time to

solving

Change the form of the verb

solve

show examples

this

Linking Words

problem, because next week my sister

celebrates

Wrong verb form

is celebrating

show examples

her birthday and

Change the capitalization

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want to present her

Linking Words

this

Change preposition

with this

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toy, she is really

waiting

Add the preposition

waiting for

show examples

this

Linking Words

. And

Change the capitalization

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want

Add the particle

want to

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ask you to control the quality before shipping. Thank you for your attention to

this

Linking Words

matter, hope you can find

the

Correct article usage

show examples

way to do all

that

Correct determiner usage

those

show examples

processes fast.

oanastasia974Mon May 12 2025

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language

Consider correcting minor grammatical errors, such as 'i' to 'I' and 'recognise' to 'recognize' for consistency with American English, as well as ensuring proper punctuation throughout your letter.

structure

Try to improve the flow between sentences and paragraphs to enhance the overall coherence of the letter. Creating clearer paragraphs by focusing on one idea per paragraph could help.

content

The letter clearly identifies the toy and describes the issue well.

tone

You have a polite tone which is appropriate for a complaint letter.

The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

Best regards,
Warm wishes,

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1
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
20
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 4.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

4 paragraphs

166 words

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The Closing

Big salary is much more important than job satisfaction. Do you agree or disagree? Provide relevant examples if necessary.

You have recently moved to a new apartment. Write a letter to a friend. In your letter: explain why you have moved describe your new apartment invite him/her to pay a visit

Some people think young people should be required to have full time education until they are at least 18 years old. To what extent do you agree or disagree?

Some people are of the opinion that children should be awarded for good behavior: others think they should be punished for bad behavior discuss both views and give your opinion.

In their advertising, businesses nowadays usually emphasize that their products are new in some way. Why is this? Do you think it is a positive or negative development?