You were hurt in a minor accident in a supermarket and you wish to make a complaint. Write a ltter to the manager of the supermarket. In your letter: - give details about who you are - give details about the accident - suggest how the supermarket could prevent similar accidents.

Dear Sir/Mam, I am writing

this

Linking Words

letter to inform you about the recent incident that occurred at your Vishal Mega Supermarket. I am Avneet Kaur, a

Remove the redundancy

apply

show examples

residence

Replace the word

resident

show examples

of your hometown Gurdaspur. On 15th May 2025, I went to your place to purchase a bleach bottle for household cleaning chores. I picked up the bottle without noticing that it was not sealed or packed. Eventually, I was waiting in line holding the product for check out and payment without realising that the

leak

Replace the word

leaked

show examples

bleach had spelt on the feet of a customer standing behind me. Luckily, he was not harmed and it was a minor redness on the left side of his left toe.

Moreover

Linking Words

, emergency health and safety aid was provided by your staff. It has been a relief and blessing that either of us was not majorly injured.

Therefore

Linking Words

, I want you to take immediate action on

this

Linking Words

matter and resolve

this

Linking Words

issue so that in future it never happens again. I would be grateful if your staff start conducting regular checks in ailes so that these situations can be avoided. Yours faithfully, Avneet Kaur

akgurdaspur9Mon May 19 2025

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language

Make sure to proofread your letter for small typos, such as 'a a residence' which should be 'a resident'.

content

Consider providing more details about the accident for greater clarity and impact. For example, mention how the supermarket could ensure better safety.

content

You expressed your feelings and concerns clearly, showing you care about safety in the supermarket, which is important.

structure

The letter follows a clear format, with an appropriate greeting and closing, which is commendable.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
3
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 6.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 6.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

187 words

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Topic Vocabulary:

complaint
accident
minor injury
supermarket
produce section
sprained ankle
repercussions
medical attention
safety measures
signage
maintenance
preventive actions
spill checks
customer safety
regular inspections

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