You have bought a new camera but when you got it home you found it had some problems. You returned the camera and spoke to the company representative a week ago but the camera has still not been repaired. Write a letter to the company. In your letter: introduce yourself explain the situation say what action you would like the company to take

Dear sir, I am writing
this
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letter to draw your attention to an issue that
i
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I
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have faced when
i
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I
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purchased a
camera
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from your establishment two weeks ago.My name is Cilexy Joseph and
i
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I
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am
student
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a student
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at ABC College ,passionate
on
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about
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wild photography. The
camera
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I purchased had some issues which
i
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I
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have noticed once
i
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I
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reached home.I bought
this
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Camera
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from my savings after a long wait.
However
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, I
am
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was
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disappointed when i have seen the condition of the
camera
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that
i
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I
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bought. I have taken back to the shop on the same day itself and the company representative ensured that it
will
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would
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be repaired in two days.
Nevertheless
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, I haven't received any updates yet. I request you take
this
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matter into your concern and take
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the neessary
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neessary
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necessary
actions to it either replacing the old one with a new
Camera
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or a refund. I am looking forward
for
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to
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your response. Yours sincerely Cilexy

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General Improvement
Make sure to proofread for capitalization, punctuation and grammatical accuracy, especially for proper nouns and the start of sentences.
Task Achievement
Further develop your explanation of the issue to enhance clarity and depth. For example, include specific details about the problems with the camera.
Coherence and Cohesion
Try to organize your content more clearly. Each paragraph should ideally focus on a single idea to improve coherence.
Strength
You clearly introduced yourself and your passion for photography, which adds a personal touch to the letter.
Strength
You communicated the problem clearly and requested specific actions from the company, showing you know what resolution you are seeking.
Topic Vocabulary:
  • company representative
  • malfunction
  • repair
  • defect
  • disappointment
  • timeline
  • replacement
  • refund
  • purchased
  • return policy
  • customer service
  • satisfaction
  • issue
  • product quality
  • communication
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