You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter: – Describe what you purchased, – explain why you are not happy with the purchase, – tell them what you would like them to do about the situation.

Dear Customer Service Department, I am writing to express my

dissatisfactory

Replace the word

dissatisfaction

show examples

about

Change preposition

with

show examples

Change the article

show examples

online purchasing experience

last

Linking Words

week with your company.

Change preposition

Last

show examples

last

Linking Words

wednesday

Change the capitalization

Wednesday

show examples

, I ordered a pair of

delicated

Correct your spelling

delicate

glass

Use synonyms

scuplture

Correct your spelling

sculpture

through your website. After the completion,

Correct article usage

the

show examples

statement 'your products will arrive within 3 days' was shown on my computer screen.

However

Linking Words

, I just received my

good

Fix the agreement mistake

goods

show examples

this

Linking Words

Monday.

Moreover

Linking Words

, I opened the delivery box

wtih excitment

Correct your spelling

with excitement

but I found that my

glass

Use synonyms

scuplture

Correct your spelling

sculpture

was broken. I

look

Wrong verb form

looked

show examples

around the delivery box and there were no stickers on the box showing the products

are

Wrong verb form

were

show examples

fragile.

Also

Linking Words

, the protection for the

glass

Use synonyms

scuplture

Correct your spelling

sculpture

sculptures

seemed vulnerable and did not

absord

Correct your spelling

absorb

any

crashs

Correct your spelling

crashes

crash

well. I am not asking for the extra compensation, but please send me another brand new

glass

Use synonyms

scuplture

Correct your spelling

sculpture

with enough protection.

Otherwise

Linking Words

, I might seek

for

Change preposition

apply

show examples

assistance from

Correct article usage

the Coustomer

show examples

Coustomer

Correct your spelling

Customer

Council. Thank you for your kind attention, your

further

Linking Words

action is appreciated. Yours Sincerely, Cheng Yat Hin

kaioschengWed May 21 2025

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task achievement

Make sure to check spelling and grammar before sending. Correct words like 'dissatisfactory' to 'dissatisfaction' and 'delicated' to 'delicate'.

coherence and cohesion

Try to organize your letter more clearly. You can use simple paragraphs to separate the order details, the problem, and your request.

task achievement

Ensure that your response remains polite and professional. Use phrases like 'I would appreciate your assistance' instead of threats like seeking help from a council.

task achievement

You clearly explained what you purchased, which helps the company understand your issue.

coherence and cohesion

Your letter followed a good structure, making it easy to read.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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7
Linking words
meeting the goal of 7 or more
2
Word repetition
meeting the goal of 3 or fewer
20
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

158 words

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You have recently ordered an item through the Internet, but are not happy with the purchase. Write to the company. In your letter: – Describe what you purchased, – explain why you are not happy with the purchase, – tell them what you would like them to do about the situation.

Use cohesive linking words accurately and appropriately

In the future all cars,buses and trucks will be driverless.The only people travelling inside these vehicles will be passengers. Do you think the advantages of driverless vehicles outweigh the diadvantages?

Caring for children is important in any society. All parents should be required to take childcare courses. To what extent do you agree or disagree?

Some people say that if old people spend time and get along with others and excerise every day they will become fit. However, these days older people are usually lonely and do not talk to others which makes them unfit and unhappy. What are the reasons how is can this resolved.

There should be strict laws banning people from taking photographs of people under 18 in order to protect young celebrities and the children of celebrities. To what extent do you agree or disagree?