Dear Sir or Madam,
I am writing to request a refund for an armchair that I purchased from your online store several weeks ago.
I bought
this
item during your Super Sale, and I was informed that it would be arriving within five working days. Linking Words
This
was particularly important for me because it was to be a present for my aunt. Linking Words
However
, it has been two weeks and I am still waiting.
I called your store Linking Words
last
week and spoke to one of your customer assistants. He told me that my chair had already been shipped but was unable to provide me with a tracking number. When I asked to be transferred to a manager, he outright refused claiming that they were busy. I find Linking Words
this
service to be far below the standards that your store claims in its advertisements.
I would like to express my dissatisfaction with the service I have received and request that you cancel the order. Linking Words
Additionally
, I would appreciate a full refund, which includes postage fees. If the chair is on its way to my home-which I highly doubt, I shall be sending it right back to you.
Please reply to confirm the cancellation and refund at your earliest convenience.
Yours faithfully,
Sameera EkanayakeLinking Words
madu.r1991