The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers. Summarise the information by selecting and reporting the main features and make comparisons where relevant.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
IELTS Writing Task Chart for The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints and passengers. Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The graph demonstrates the performance of a bus
company
Use synonyms
based on their completion of punctuality goals and the number of
complaints
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per 1000 passengers from 1999 to 2003
Overall
Linking Words
, the
company
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was not able to hit the set targets for punctuality until 2003.
On the other hand
Linking Words
, generally, the complaint
percentage
Use synonyms
increased every year with some slight fluctuations. In 1999, the
percentage
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of services arriving on time was 85% in comparison to the 86% set target,
while
Linking Words
the number of
complaints
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was almost 70 for every 1000 customers. Notably, in 2003, the
company
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failed to hit the set requirement by a significant margin of 4%, having an on-time
percentage
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of only 82%, the lowest out of all.
Consequently
Linking Words
, the
complaints
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skyrocketed to 100 in 2000. In the next two years, the bus arrived relatively on time with almost 84.5% success, just 0.5% less than the goal in 2001. In 2002, it was 84% just 1% short of the ideal
percentage
Use synonyms
.
However
Linking Words
,
complaints
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increased in the two years, reaching a new high in 2003,
although
Linking Words
the
company
Use synonyms
achieved a surplus of their target, nearly 5% more than required.

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Sentences: Add more complex sentences.
Introduction: The introduction is missing.
Introduction: Change the first sentence in the introduction.
Introduction: The chart intro is missing.
Introduction: The chart intro is missing.
Vocabulary: Replace the words company, complaints, percentage with synonyms.
Vocabulary: Rephrase the word "number of" in your introduction.
Vocabulary: The word "set" was used 3 times.
Vocabulary: The word "number of" was used 2 times.
Vocabulary: The word "percentage" was used 4 times.
Vocabulary: The word "increased" was used 2 times.
Vocabulary: The word "almost" was used 2 times.
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