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Band 8

The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.

The charts below show the results of a questionnaire that asked rvisitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The two charts show the results of a questionnaire of the visitors of the Parkway hotel.
Overall
Linking Words
, people rated the Parkway's customer
service
Use synonyms
 throughout the period from 2005 and 2010.
According to
Linking Words
 the chart, in 2005, customers gave a high percentage to the satisfaction with a score of 45.
In addition
Linking Words
, unfortunately, the rate decreased in 2010 to 17%.
Furthermore
Linking Words
, people really liked the
service
Use synonyms
 in 2010 and gave it an excellent rating with an average 28%.
Although
Linking Words
 the
service
Use synonyms
 has slumped to a low number in 2005.
Following
Linking Words
this
Linking Words
, the hotel has definitely developed since 2005, because guests marked a very poor
service
Use synonyms
 with an average of 15%, which is considered a downfall, but later the
service
Use synonyms
 has been improved and increased to a good rate.
To sum up
Linking Words
, there was a fluctuating average throughout that period.
Moreover
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, the Parkway maintained good, excellent numbers of averages.
In addition
Linking Words
, it is obvious that visitors in 2010 enjoyed their staycation more than visitors in 2005.

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Linking words: Don't use the same linking words: "in addition".
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Conclusion: The conclusion is too long.
Vocabulary: Replace the words service with synonyms.
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Vocabulary: Rephrase the word "show" in your introduction.
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Vocabulary: Rephrase the word "undefined" in your introduction.
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Vocabulary: The word "charts" was used 2 times.
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Vocabulary: The word "gave" was used 2 times.
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