There have been some problems with public transport in your area recently. Write a letter to the manager of the transport company. In your letter: ·       Describe the problems ·       Explain how these problems are affecting the public ·       Suggest some changes that could be made You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir, Hope
this
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letter finds you well and in the best spirits. I am writing
this
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letter to express my dissatisfaction towards the transportation service in my area. I am Sam, a resident of the small town of Jalandhar. Bus service is not frequent in our area.
Furthermore
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, there are no proper sitting arrangements for people. The bus seats are torn off
and
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, and
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the windows of most buses are broken. Most of the drivers arrived late at the bus stop, which caused frustration among people. And because of that, we are often late for work. Sometimes, buses are overcrowded, and it makes it hard to get on and off safely. I want you to take immediate action on it. You can strictly warn drivers to arrive at their stops early. Infrastructure
also
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needs to be improved. You can
also
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connect
the
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The
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buses with apps to announce the recent updates related to the delays. I am looking forward to hearing from you soon! Yours faithfully, Sam.

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coherence and cohesion
Make sure your paragraphs clearly separate different ideas, like problems and suggestions.
task achievement
Include more specific details about how the problems affect daily life, for example, being late for work or school.
task achievement
Use a more formal greeting like 'Dear Sir or Madam' instead of just 'Dear Sir'.
positive
You expressed your feelings clearly about the transport problems.
positive
Your suggestions for improvement were practical and relevant.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Topic Vocabulary:
  • public transport
  • manager
  • problems
  • affecting
  • suggest
  • changes
  • arrival
  • frustration
  • overcrowded
  • schedule
  • communication
  • updates
  • delays
  • passengers
  • safely
  • stranded
  • confused
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