You have bought some clothing online and are not satisfied with your purchase. Write a letter to the company that you bought the clothing from. In your email -give details of the purchase -describe the problem -explain why you need a replacement urgently

Dear Sir, I am writing to complain about a problem with my recent order from your online store on Amazon.
Last
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week, I bought a pair of blue shoes, but today I received a pair of yellow shoes
instead
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. I would like you to check the order again and send me the correct item as soon as possible. I have an important appointment next week, and I need the correct shoes before that. I hope you can solve
this
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issue quickly. Please reply to me soon. Thank you very much. Best regards, Tuan Tai

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coherence and cohesion
Add a subject line to the email for clarity.
task achievement
Include order number and date of purchase for reference.
coherence and cohesion
Make sure each paragraph has a clear focus and complete thoughts.
task achievement
Your request for a replacement was clear and specific.
coherence and cohesion
You used a polite tone in your closing remarks.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • Dear Sir/Madam
  • I am writing to inform you about a recent purchase I made from your company
  • I am disappointed with the quality/fitting of the clothing
  • The fabric/material used is substandard/defective
  • The color/design does not match the product description
  • The size is incorrect, and it does not fit me properly
  • I urgently require a replacement as I have an upcoming event/function
  • I would appreciate it if you could expedite the process
  • I expect a prompt response and resolution to this matter
  • I suggest a refund or replacement of the item
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