Your internet connection has been slow and intermittent Write a letter to your internet service provider to complain about. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

Dear Sir, I hope
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letter finds you well and in the best spirits. I am writing
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letter to express my dissatisfaction towards your internet service. Recently, I got an internet connection from your company. I was happy at first , but my excitement turned into disappointment
,
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when I faced no signal or slow connection
while
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using it. Actually, I am taking online classes from a foreign university, and every time I suffer from disconnections.
Consequently
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, I missed numerous lectures, tests, and assignments, which affected my GPA. I am requesting you to arrange a technician, so that he can visit my home on the coming weekend before 5 o'clock, to check the main fault.
Otherwise
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, I will have to face dismissal from the university.
Also
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, I want some reductions in my bill. As I faced
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problem for
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last
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the last
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month, and complained about it to your company. No effective solution was made despite several complaints.
This
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time, I want some compensation from your side. I hope you will understand me. I am looking forward to hearing from you soon! Yours faithfully, Sam.

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coherence and cohesion
Try to make your paragraphs focus on one idea more clearly. For example, separate the problem from the request for an engineer.
task achievement
Make sure to use a more formal tone consistently, especially in your requests.
task achievement
You clearly express your feelings about the internet service and the impact it had on your studies.
task achievement
Your request for a technician visit and reduction in the bill are directly stated, which is good.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Topic Vocabulary:
  • Dissatisfaction
  • Intermittent
  • Impact
  • Urgency
  • Compensation
  • Resolution
  • Service provider
  • Inconvenience
  • Streamlining
  • Connectivity
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