You recently bought a washing machine from a well-known store. After a few days of use, you found that it is making unusual noises and not working properly. Write a letter to the store manager. In your letter: •describe the problem with the washing machine •explain how it has affected your daily routine •say what action you would like the store to take

Dear Sir/Madam, I am writing to formally express a concern with regard to the recent purchase of a washing machine from your store.I trust your esteemed organisation will address
this
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matter promptly, and
i
Fix capitalization
I
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am grateful for your consideration. To provide context, the device was bought on 2nd July 2025 from your company outlet downtown. After using it for a few days, we are facing major issues with the product , which include unusual noise
while
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washing linens
as well as
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leakage from the water outlet pipe when water is drained out after each cycle.
Furthermore
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,
this
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matter is significant because it has not only affected my mental peace
due to
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noisy
Correct article usage
a noisy
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environment but
also
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increased my daily cleaning routine.
For Instance
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, because of the leakage issue, I have to clean the floor again and again after each cycle. In light of the above, I respectfully request a replacement or a repair service for the product.
This
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is appropriate because it has caused me inconvenience. I am prepared to provide you with the receipt of the purchase
as well as
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the warranty card. I appreciate your attention to
this
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matter and anticipate your favourable response.Thank you for your time, and I look forward to hearing from you soon. Yours sincerely, Aayush Upadhyay

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content
Organize ideas in clear steps: describe the problem, then how it affects you, then state what you want the store to do.
structure
Break the text into short, clear paragraphs; keep one main idea in each paragraph.
grammar
Keep a formal tone and fix small errors: capital I, correct spelling and punctuation.
content
Be specific about the problem: model name, fault details, and date of purchase if possible.
tone
Polite and respectful tone.
content
Clear mention of purchase details and warranty.
content
Clear request for either replacement or repair.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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