IELTS Writing Correction Service
Writing Samples
Band 5

You recently purchased a flight ticket online, but after paying you realised that you entered the wrong date. Write a letter to the airline. In your letter: Explain the problem. Say what the correct date should be. Ask them to change your booking or offer a solution.

Dear Sir or Madam I'm writing
this
Linking Words
 letter to try to solve an issue with a ticket purchased on your website. Unfortunately, after completing the
payment
Punctuation problem
payment,
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 I
realized
Use the right word
realised
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 that the
date travel
Correct word order
travel date
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 was wrong. The ticket that I bought was to go to Brazil on 12th June
but
Punctuation problem
, but
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 the right date should be on 17th June. Since I noticed that
mistake
Punctuation problem
mistake,
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 I sent an email to the company to assist me
to correct
Change preposition
in correcting
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this
Linking Words
 problem, but I did not get any response about it.
However
Linking Words
, I would like to know if
this
Linking Words
 change is possible to be done
, in
Punctuation problem
. In
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 case it is not an option to be offered, I kindly ask if there are any other solutions
Linking Words
such
Punctuation problem
, such
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 as a partial refund or a voucher. I am willing to cover any fee or tax required to change the date of travel. Thank you very much for understanding and
support
Replace the word
supporting
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. I will be waiting for your reply. Kind regards, MC

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grammar
There are small grammar mistakes. Use 'travel date' and say 'the right date is June 17' instead of 'the date travel was wrong'
structure
Use short, clear sentences. Try one idea in each sentence.
content
Make a clear next step at the end. Say what you want and a time to hear back.
tone
Keep a calm and polite tone all through the letter.
content
If you have a booking number, add it to the letter to help speed up the fix.
tone
Politeness in tone and closing.
clarity
Clear mention of the wrong date and the correct date.
purpose
Request for either a date change or another option.
form
Good opening and closing form.
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