You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently

Dear Sir or Madam, I am writing to request a replacement of a clothing item that I recently purchased from your online store. I ordered a medium-sized evening gown

Change preposition

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navy blue

color

Check wording

apply

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. The dress was named "Nightlife" on the website. I placed the order during your summer sales, which allowed me to benefit from a 30% discount on the regular price.

Although

Linking Words

I appreciated the

expedite

Correct word choice

expedited

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shipping, the item presented more issues than I would expect from a luxury brand. Upon unboxing the package, my attention was immediately

brought

Verb problem

drawn

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to the tag, which indicated that the dress was two sizes larger than requested.

Moreover

Linking Words

, the back zipper was completely broken.

This

Linking Words

was

dissappointing

Correct your spelling

disappointing

to see considering how expensive the dress is. That said, I would be grateful for a swift replacement of the gown, as I bought it to wear at a gala happening in two weeks.

This

Linking Words

is quite an inconvenience for me because I spent most of my monthly income on

this

Linking Words

purchase, leaving me with not enough to look for alternative options in local stores. I would appreciate your immediate attention to

this

Linking Words

issue. Yours faithfully, Ketsia Mbaku

ketsiambaku

Aug 28, 2025

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organization

Use a clear three paragraph layout: opening that states the reason, a body with the problem, and a closing with the request and a note of urgency.

grammar

Fix spelling and form: change 'dissappointing' to 'disappointing', 'expedite shipping' to 'expedited shipping', 'two weeks gala' to 'a gala in two weeks'.

content

Be precise with what you want. State if you want a replacement or a refund, and ask how you will send the item back.

tone

Keep a polite tone. Avoid too much personal talk about money; add the order number and item code for quick reply.

lexical

Use simple words and short lines. Do not use long phrases or many big words. It helps to be clear and fast to read.

task response

The letter gives clear proof of the problem: wrong size tag and a broken zipper.

timing

The letter states a real date when the event is due (two weeks for the gala).

tone

The letter stays polite and formal.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

Paragraph 1 - Introduction

Sentence 1 - Background statement
Sentence 2 - Detailed background statement
Sentence 3 - Thesis
Sentence 4 - Outline sentence

Paragraph 2 - First supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 3 - Second supporting paragraph

Sentence 1 - Topic sentence
Sentence 2 - Example
Sentence 3 - Discussion
Sentence 4 - Conclusion

Paragraph 4 - Conclusion

Sentence 1 - Summary
Sentence 2 - Restatement of thesis
Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
5
Grammar mistakes
detected issues

<4

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Introduction & conclusion present

Supported main points

Accurate linking words

Variety in linking words

Lexical resource: 5.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 5.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Clear & comprehensive ideas

Relevant & specific examples

Appropriate word count

8 paragraphs

192 words

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You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email: Give details of the purchase Describe the problem Explain why you need a replacement urgently

Fully explain your ideas

Some people think that when recruiting, companies should aim to take on people who are innovative and able to work independently, while others consider they should recruit people who are able to work in a team and follow instructions. Discuss both views and give your opinion.

Some people argue that young people are unfit for holding significant positions in the government, while others maintain that it is beneficial for them to occupy such roles. Discuss both views and give your own opinion.

In some cultures, children are encouraged to compete against each other. What are the advantages and disadvantages of this approach?

Some people believe that professionals, such as doctors and engineers, should be required to work in the country where they did their training. Others believe they should be free to work in another country if they wish. Discuss both these views and give your own opinion.