You recently stayed at a hotel during a holiday, but you were not satisfied with the service. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced Say what you expect the manager to do
Dear Sir or Madam,
Through
this
letter, I would like to express my dissatisfaction with the services provided by your on-ground staff during my Linking Words
last
stay.
Ideally, I reserved Linking Words
queen-size
room in Correct article usage
a queen-size
Holiday
Inn, BramptonCorrect article usage
the Holiday
2
weeks prior to my visit . One of my friends recommended Punctuation problem
, 2
me
Correct pronoun usage
apply
this
place as she received excellent service before. Linking Words
Also
, I searched a lot on your website, and I found that Linking Words
this
hotel held an outstanding reputation in the market for its customer service and hospitality.
Unfortunately, things went the opposite in my experience. I reached there at 11:00 AM on 14th September because I had to check in at 12:00 PM, but the receptionist mentioned that there is no queen-size room available, which was truly disappointing for me as I had already paid the full amount in advance. Linking Words
Then
, I had to compromise with a single Linking Words
bedroomroom
as there was no other option left . Correct your spelling
bedroom
Moreover
, Linking Words
conditioner
was not working accurately; Correct article usage
the conditioner
therefore
, I suffered a lot in 24-degree Linking Words
temperature
.
I would like to make a request for a full refund , because I did not get the room I paid for. Fix the agreement mistake
temperatures
Also
, the services provided by hotel staff were unexpected and unacceptableLinking Words
,
Punctuation problem
;
Linking Words
thus
I believe that your upper management should retrain your employees for better service.
I hope for prompt action .
Yours faithfully,
KaurPunctuation problem
thus,
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structure
Start with a short line of why you write, then list the problem in small blocks, and end with what you want. Use one idea per block.
language
Keep to simple words and cut long phrases. Check spelling and use a small set of common words.
content
The letter shows why you pick the place.
content
It asks for money back and fixes.
tone
It uses a polite close at the end.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite