You recently stayed at a hotel during a holiday, but you were not satisfied with the service. Write a letter to the hotel manager. In your letter: Explain why you chose that hotel Describe the problems you faced Say what you expect the manager to do

Dear Sir or Madam, Through
this
Linking Words
letter, I would like to express my dissatisfaction with the services provided by your on-ground staff during my
last
Linking Words
stay. Ideally, I reserved
queen-size
Correct article usage
a queen-size
show examples
room in
Holiday
Correct article usage
the Holiday
show examples
Inn, Brampton
2
Punctuation problem
, 2
show examples
weeks prior to my visit . One of my friends recommended
me
Correct pronoun usage
apply
show examples
this
Linking Words
place as she received excellent service before.
Also
Linking Words
, I searched a lot on your website, and I found that
this
Linking Words
hotel held an outstanding reputation in the market for its customer service and hospitality. Unfortunately, things went the opposite in my experience. I reached there at 11:00 AM on 14th September because I had to check in at 12:00 PM, but the receptionist mentioned that there is no queen-size room available, which was truly disappointing for me as I had already paid the full amount in advance.
Then
Linking Words
, I had to compromise with a single
bedroomroom
Correct your spelling
bedroom
as there was no other option left .
Moreover
Linking Words
,
conditioner
Correct article usage
the conditioner
show examples
was not working accurately;
therefore
Linking Words
, I suffered a lot in 24-degree
temperature
Fix the agreement mistake
temperatures
show examples
. I would like to make a request for a full refund , because I did not get the room I paid for.
Also
Linking Words
, the services provided by hotel staff were unexpected and unacceptable
,
Punctuation problem
;
show examples
Linking Words
thus
Punctuation problem
thus,
show examples
I believe that your upper management should retrain your employees for better service. I hope for prompt action . Yours faithfully, Kaur

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structure
Start with a short line of why you write, then list the problem in small blocks, and end with what you want. Use one idea per block.
language
Keep to simple words and cut long phrases. Check spelling and use a small set of common words.
content
The letter shows why you pick the place.
content
It asks for money back and fixes.
tone
It uses a polite close at the end.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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