You recently bought a product online that arrived damaged. Write a letter to the company you bought it from. - Explain what you bought and when you received it. - Describe the damage. - Say what action you want the company to take.
Dear Sir,
I am writing
this
letter to express my dissatisfaction with the product that I have purchased online from your store.
I have ordered a Sony X camera from your company and received on October 5th, which I was going to use on a special occasion. Linking Words
Although
I have opted to a faster deliver option, it did not even deliver within standard time limit.
Since I had been waiting from a long time, I was really excited to unbox Linking Words
this
item. Linking Words
Such
expectations turned to a disappointment, when I noticed a broken lense and missing flashlight in the box. I have been a loyal customer of your brand and never faced any Linking Words
such
issues, Linking Words
this
experience was a embarrasement to me.
As Linking Words
this
occasion is important to me, I would request your prompt attention to resolve Linking Words
this
matter. It would be appreciated, if you could arrange a replacement of Linking Words
this
product at your store within a week. And if you are unable to address Linking Words
this
issue within a given time, it would be more practical if you could refund me.
Yours faithfully,
Amarpreet SinghLinking Words
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clarity
Add the order number and item model to be clear which product you bought.
clarity
State the exact date you got the item and the day it arrived, and describe the damage in simple, clear lines.
action
Say what you want in a clear way and give a time to fix it, like a replacement within a week or a refund.
structure
Make each idea fit in its own line or paragraph, and use small linking words to connect ideas.
tone
Polite and formal tone with a proper greeting and closing.
content
The letter lists the main points: what was bought, when it was received, damage, and the ask.
Use cohesive linking words accurately and appropriately
Linking words are very important in your essay.
To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.
Almost every sentence in your essay should have a linking word of some sort.
In fact, the only sentences that can omit linking words are your background sentence and thesis.
Linking word examples:
- firstly
- secondly
- thirdly
- in additional
- moreover
- also
- for example
- for instance
- therefore
- however
- although
- even though
- despite