IELTS Writing Correction Service
Writing Samples
Band 5

You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter ● describe the problem with the equipment ● explain what happened when you phoned the shop ● say what you would like the manager to do. Begin your letter as follows:

Dear Sir or Madam, I am Wyatt Niel. I am writing to complain about the electric pot I bought from your shop on Lanjing Road
last
Linking Words
 week.
Last
Linking Words
 Thursday, I purchased an electric pot from your Lovely Equipment Shop, and I found it did not work after I got home. It did not start
whatever
Punctuation problem
, whatever
show examples
 I pressed any button, which made me very
anoyed
Correct your spelling
annoyed
. I still did not figure out after I checked the introduction leaflet. I had to phone you to ask for help, and to my surprise, no one answered me after I tried again and again.
Finally
Linking Words
, I ran to your
frontdesk
Correct your spelling
front desk
, to make
thing
Fix the agreement mistake
things
show examples
 worse, the man who just sold the pot to me came up to me, saying that it was none of his business, which made me furious
very much
Rephrase
apply
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. I would
be very much
Rephrase
greatly
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 appreciate it if you could assist me by offering me a new one when you have the opportunity. If you refuse to do so, I would be forced to take
further
Linking Words
 action
which
Punctuation problem
, which
show examples
 would be a regrettable outcome. I look forward to your swift action. Wyatt Niel.

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structure
Try to split your writing into clear parts. First say what the problem is. Then tell what you did about it. End with what you want from the shop. This helps the reader.
grammar
Check your grammar and spell. Short, plain sentences are safest. Use simple words so your meaning is clear.
tone
Keep a calm tone. Do not say you will take action. State your wish clearly and politely.
task response
You tell what the problem is and what you want.
presentation
You use a polite greeting and end with your name.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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