You ordered two items through the Internet and you received two different items. Write a letter to the manager: Explain about what you ordered Ask why the two other items were different Ask about how would he solve this problem.

Dear Sir, I am writing
this
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letter to inform you about my dissatisfaction towards the product that I
brought
Use the right word
bought
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from your
addidas
Correct your spelling
Adidas
website a week ago
with
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, with
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an
Correct article usage
the
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expectation of fast
delievery
Correct your spelling
delivery
, and fine quality products. Please allow me to elaborate on my
feeling
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feelings
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about the items that I
recieved
Correct your spelling
received
yesterday. Next week on Monday, there will be a football
competitions
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competition
show examples
at the school, in which my
two
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twins
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twin
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sons are participating. So I ordered
two
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pair
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pairs
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of
same
Correct article usage
the same
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scocer
Correct your spelling
soccer
cleat
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cleats
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for both of them
and
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, and
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the order number was T030BR9867. The shoe's size was men's US 6 , with purple
color
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colour
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and the brand name was
addidas
Correct your spelling
Adidas
F50. When I received the shoes, I felt
dissappointed
Correct your spelling
disappointed
due to
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two
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main
reason
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reasons
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.
Firstly
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,
The
Fix capitalization
the
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brand name got interchanged,
instead
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of
addidas
Correct your spelling
Adidas
, I
recieved
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received
nike
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Nike
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.
Secondly
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,
Even
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even
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though the size was accurate, the
color
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colour
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was totally different from the one
what
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that
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we had
expected
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expected,
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as it was pink in
color
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colour
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and
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, and
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my boys
refuse
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refused
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to wear
because
Correct pronoun usage
it because
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of
peers'
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their peers'
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stigma. I would
thing
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think
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that the product had
got
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been
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replaced and I need your cooperation in
this
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matter because I need
two
Use synonyms
pair
Fix the agreement mistake
pairs
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of cleats as
earliest
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early as possible
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.
Thus
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, I would ask you a favour if you could notify about
this
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matter to the store's representative, which is near
to
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apply
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my
house
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house,
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then
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I would go and replace the product
with out
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without
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any
further
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delay. I am hoping
a
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for a
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prompt response from you
for
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on
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this
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matter so that my boys can have the shoes
on
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for
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their competition. Yours
Sincerely
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sincerely
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, L'Homme

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task response
Put key facts like order number and date at the top, so the reader sees them first.
coherence and cohesion
Try to make one idea per paragraph and use linking words to show how ideas are related.
language use
Use shorter sentences to make meaning easy and clear.
task response
Say what you want next in a clear way (a replacement or refund) and how you want it done.
accuracy
Check spelling and brand names so the letter is easy to trust.
content
You name the wrong item and give the order number, which helps the reader act.
tone
There is a polite start and ending, which is good for a formal letter.
content
You tell the two main problems you have with the items.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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