You recently travelled on the local bus service in your town. You think the driver drove badly and was rude to the passengers. Write a letter to the manager of the local bus service. In your letter introduce yourself and say when the incident happened describe what you saw and heard say what you would like the bus company to do about it

Dear Sir or Madam, I am Mohammadreza Hadavi, and I am writing to express my

compliment

Check wording

disappointment

show examples

regarding your bus driver's habits during my trip to Tabriz, which was truly awful and disappointment. Throughout my journey, I saw your driver constantly use

its

Fix the agreement mistake

their

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smartphone without any attention to the road.

In addition

Linking Words

, he drove so

speedy

Replace the word

speedily

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, which

lead

Wrong verb form

led

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to travellers protesting to him.

However

Linking Words

, he started to

using

Wrong verb form

use

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some impolite words

aganist

Correct your spelling

against

people and continued

Change preposition

with

show examples

his risky driving.

Furthermore

Linking Words

, he

use

Correct subject-verb agreement

uses

show examples

alcoholic refreshments, which I found

Correct pronoun usage

apply

show examples

truly dangerous to continue my journey by

this

Linking Words

bus. So, I left it in the possible time. I strongly request

from

Change preposition

that

show examples

your company

to firing

Wrong verb form

fire

show examples

him, since these behaviours can result in harmful

concequenses

Correct your spelling

consequences

for passengers and threaten their health.

Moreover

Linking Words

, these detrimental results can potentially underestimate the company's credit. Thank you for

consideration

Correct pronoun usage

your consideration

show examples

and time. I look forward to hearing from you.

Your's

Use the right word

Yours

show examples

faithfully, Mohammadreza Hadavi

m.hadavi20

Nov 12, 2025

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task response

State exactly when the incident happened and give a date or time if you can.

grammar

Use simple, plain words and fix common grammar errors.

coherence

Put the letter in clear blocks: intro, what you saw, what you want. Use 3 short paragraphs.

tone

Keep a formal tone and use a correct closing, for example Yours faithfully.

structure

Starts with a formal greeting.

content

States a clear goal to raise a complaint.

Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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5
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
14
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 4.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

154 words

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Topic Vocabulary:

Incident
Driver's behavior
Attitude
Passenger
Rude
Manner
Inappropriate
Unprofessional
Responsible
Safety
Complaint
Apology
Compensation
Improve
Customer service
Conduct

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