The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how tehy rated hotel's customer service.

The pie charts compare the Parkway Hotel visitors' opinions about hotel service in two years, 2005 and 2010.
Overall
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, it is clear from the graph that the quality of customer service increased dramatically throughout the given period.
However
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, the sector of very poor rating decreased to a negligible proportion in 2010.
According to
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what is shown, in 2005, the largest percentage of visitors was satisfied, it was approximately 45 per
cent
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.
While
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rating customer service as poor, good and very poor took around 21 per
cent
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,14 per
cent
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and 15 per
cent
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respectively. The sector of Excellent rating shows only 5% of all visitors
this
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year. In fact, the equivalent figure of 2010 manifested a great rise in customer satisfaction. Excellent and good ratings were 28% and 39% respectively,
while
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the sector of satisfactory fell to 17% percent to it was in previous five years.
Therefore
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, sectors of poor and very poor had only 16 per
cent
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of customers' rating.

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Linking words: Don't use the same linking words: "while".
Vocabulary: Replace the words cent with synonyms.
Vocabulary: Rephrase the word "undefined" in your introduction.
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