The pie charts compare the Parkway Hotel visitors' opinions about hotel service in two years, 2005 and 2010.
Overall
, it is clear from the graph that the quality of customer service increased dramatically throughout the given period. Linking Words
However
, the sector of very poor rating decreased to a negligible proportion in 2010.
Linking Words
According to
what is shown, in 2005, the largest percentage of visitors was satisfied, it was approximately 45 per Linking Words
cent
. Use synonyms
While
rating customer service as poor, good and very poor took around 21 per Linking Words
cent
,14 per Use synonyms
cent
and 15 per Use synonyms
cent
respectively. The sector of Excellent rating shows only 5% of all visitors Use synonyms
this
year.
In fact, the equivalent figure of 2010 manifested a great rise in customer satisfaction. Excellent and good ratings were 28% and 39% respectively, Linking Words
while
the sector of satisfactory fell to 17% percent to it was in previous five years. Linking Words
Therefore
, sectors of poor and very poor had only 16 per Linking Words
cent
of customers' rating.Use synonyms