You recently had furniture delivered to your home, but during the delivery the workers caused some damage to your property. Write a letter to the manager of the delivery company. In your letter: explain what was delivered and when describe the damage that was caused say what you would like the company to do about it

Dear Sir, I hope you are doing well. My name is Harnish, and I am writing to inform you about an issue related to my goods that were delivered to my house. I visited your store on 18 November, and I purchased two dining tables. I paid the full amount of 400 dollars for both of them, and your team assured me that the tables

will

Wrong verb form

would

show examples

be delivered safely to my home.

However

Linking Words

, when my items arrived on 20 December,

Linking Words

then

Rephrase

apply

show examples

there were damages to them because

Correct pronoun usage

they

show examples

was

Correct subject-verb agreement

were

show examples

not transported safely. The staff who delivered the items told me that these are minor

scratches

Punctuation problem

scratches,

show examples

as during

the

Correct article usage

apply

show examples

transit

Linking Words

such

Punctuation problem

, such

show examples

kind of issues do happen.

Nevertheless

Linking Words

, everyone expects their goods to be received in

Correct article usage

apply

show examples

perfect condition, and I was not expecting

this

Linking Words

service from your store.

Also

Linking Words

, the people who brought my goods refused to take my items back and send me the undamaged ones. Since

Punctuation problem

apply

show examples

I have been a

long time

Use the right word

long-time

show examples

customer of your company,

Correct word choice

apply

show examples

I request you to send me the new tables by next week. Thank you so much for your time, and I look forward to hearing from you soon. Kind regards, Harnish

patelharnish38

Dec 23, 2025

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structure

Split the letter into small parts: one for the reason you write, one for what happened, and one for what you want. This helps the flow.

grammar

Use short, clear sentences and fix small mistakes like 'these kind of issues' to 'these kinds of issues'.

content

Put dates and numbers clearly, and if you have the order number, add it.

tone

Keep a polite and firm tone. End with a clear request of what you need.

cohesion

Link ideas with simple words so the text feels smooth and easy to read.

tone

Polite tone with a good close.

content

Gives clear facts about what was bought, the money, and the damage.

content

Requests a replacement in a direct way.

style

Uses a proper style for a business letter.

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6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
11
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 6.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 4.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 4.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

199 words

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