IELTS Writing Correction Service
Writing Samples
Band 6.5

You have just bought some clothing online and you are not satisfied with your purchase. Write a letter to the company that you bought the cloth from. In your email Give details of the purchase Describe the problem Explain why you need a replacement urgently

Dear Sir/Madam,
This
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 is Jeevitha Sachithanantham, a resident of Calgary. I am writing to express my dissatisfaction with an online clothing purchase that I recently made from your company's website. Please allow me to explain. I placed an
order
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 for a pair of blue Jeans
,
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 and a couple of green T-shirts on 15th December, and I paid via a Visa card. Please find my receipt number -T632, and my
order
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 number is T469632. I was so excited when I received my
order
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,
unfortunately
Correct word choice
but unfortunately
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, it turned out to be a disappointment for me.
Firstly
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, the Jeans I ordered were a medium size, but the one I received was a small size , and I won't fit into them.
Secondly
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, both T-shirts were in orange colour,
instead
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 of green , with different patterns. It seemed like that it was someone's
order
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 was shipped incorrectly to my address. I have returned all the items to the store address. I would request you to check my
order
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,
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 and ship the right ones as early as possible. I was really impressed by those designs, and I would like to wear the dress for an upcoming family party next week. I look forward to hearing from you at your earliest convenience. Yours sincerely, Jeevitha

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grammar
In the letter, use a clear style. For example, say 'My receipt number is T632' and 'my order number is T469632'. Use one way to write dates and colours.
structure
Put one main idea in each paragraph. Start with the reason, then what you did, then what you want next.
tone
Keep a calm and polite tone. Be clear on what you need, like a replacement soon or a refund.
content
Clear facts: items, order and receipt numbers, and how you paid.
formality
Right greeting and closing used.
tone and purpose
Statement of urgency for a replacement.
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