You recently stayed at a hotel and were unhappy with the service. Write a letter to the manager.

Dear Sir or Madam, I am writing to formally complain about the extremely disappointing experience I had during my stay at your hotel from 10th to 13th March.

Although

Linking Words

the hotel was advertised as a four-star establishment, the standard of service fell far below expectations.

To begin

Linking Words

with, the room was not cleaned properly upon arrival, and the bedsheets were visibly stained.

In addition

Linking Words

, the air-conditioning unit was not functioning, despite repeated complaints made to the reception staff.

As a result

Linking Words

, my family and I had to endure an uncomfortable stay, particularly during the night.

Furthermore

Linking Words

, the attitude of the staff was unprofessional and unhelpful. On two occasions, my requests were ignored, and no alternative room was offered.

This

Linking Words

lack of responsiveness caused significant inconvenience and frustration. In light of the above issues, I strongly believe that I am entitled to appropriate compensation. I would appreciate either a partial refund or a discount voucher for a future stay. I trust that you will take

this

Linking Words

matter seriously and take

necessary

Correct article usage

the necessary

show examples

steps to prevent

such

Linking Words

incidents from occurring again. I look forward to your prompt response. Yours faithfully, Jeevitha Sachithanantham

jeeanay

Jan 7, 2026

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task response

Address all parts of the task: mention dates, what happened, how it affected you, and what you want. This keeps the task clear.

greeting and closing

Use good greeting and close. 'Dear Sir or Madam' and 'Yours faithfully' fit this kind of letter.

coherence and cohesion

Try to keep one idea in each paragraph. This helps flow and makes it easy to read.

lexical resource

Use simple, plain words. This makes your letter easy to read and clear.

tone

Keep a polite and strong tone. State what you want without hard or loud words.

content

Clear ask for money back or a discount.

structure

Good link words make the text flow well.

tone

Polite and firm tone at the end.

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

189 words

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Topic Vocabulary:

disappointed
service
problems
stay
manager
hotel
occasion
staff
cleanliness
rude
experience
disappointment
request
refund
apology
prompt
response
future
expectations
communication
suggestions

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You recently stayed at a hotel and were unhappy with the service. Write a letter to the manager.

Competitiveness is a positive quality for people in most societies. How does competitiveness affect individuals? Is it a positive or negative trend?

Obesity was once considered a disease of adults; however, it is becoming increasingly common among children. Why do you think this is happening? What can be done to help children stay healthy?

Some people think that instead of preventing climate change, we need to find a way to live with it. To what extent do you agree or disagree?

In some countries, owning a home rather than renting one is very important for community. Why might be this is the case? Do you think this is a positive or negative situation?

Some experts believe that it is better for children to begin learning a foreign language at primary schools rather than secondary schools. Do the advantages of this outweigh the disadvantages?