The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
IELTS Writing Task Chart for The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The given bar graphs depict the punctuality of bus performance and the total number of
complaints
Use synonyms
from passengers between 1999 and 2003.
Overall
Linking Words
,
it is clear that
Linking Words
the scheduled
time
Use synonyms
of bus arrival was higher than its actual
time
Use synonyms
throughout the given period, with the exception of the final
year
Use synonyms
. Meanwhile, there was a gradual upward trend in the number of
complaints
Use synonyms
over the period, except in 2001. In 1999 and 2000,
expected
Correct article usage
the expected
show examples
arrival
time
Use synonyms
of buses recorded a similar figure, each accounted for 86%.
Furthermore
Linking Words
, the highest difference between the actual and target bus
time
Use synonyms
was exhibited in 2000, accounting for about 4%. It is evident that the expected
time
Use synonyms
remained generally stable during the remainder of the period at about 85%. In terms of
complaints
Use synonyms
, the lowest figure was reported in the initial
year
Use synonyms
, which accounted for about 70
complaints
Use synonyms
per thousand passenger trips. In the next
year
Use synonyms
,
complaints
Use synonyms
were
Verb problem
apply
show examples
significantly rose, before experiencing a dip in 2001 at about 80 per thousand journeys.
In addition
Linking Words
, the highest share of
complaints
Use synonyms
were
Correct subject-verb agreement
was
show examples
recorded in the final
year
Use synonyms
, which was 10 per thousand passenger trips higher than that in 2002.

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Vocabulary: Replace the words complaints, time, year with synonyms.
Vocabulary: Rephrase the word "number of" in your introduction.
Vocabulary: The word "figure" was used 2 times.
Vocabulary: The word "figure" was used 2 times.
Vocabulary: The word "give" was used 2 times.
Vocabulary: The word "number of" was used 2 times.
Vocabulary: The word "about" was used 4 times.
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