You recently missed an important appointment because of a mistake by a service provider (e.g., a doctor, a government office, or a travel agency). Write a letter to the service provider. In your letter: •Explain what the appointment was and when it was scheduled •Describe what mistake occurred that caused you to miss it •Say what you would like the service provider to do

Dear Sir or Madam, I am writing to express my disappointment with my missed US visa
appointment
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due to
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an error by your agency. I had scheduled an
appointment
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for my US visa at the consulate in Vancouver on 7th February 2026, as I am planning to visit the USA for my brother’s marriage. Despite my repeated attempts to communicate with your agent, my flight tickets were not booked to Vancouver.
Furthermore
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, a day before the
appointment
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, I tried calling and emailing the agent to confirm the booking;
however
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, my calls and emails were ignored, and no response was provided. I informed the consulate of the situation and requested assistance with rescheduling the missed
appointment
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.
As a result
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, the consulate agreed to reschedule it at an additional cost. I understand that mistakes can occur;
nevertheless
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, I kindly request that your agency reschedule my US visa for next month at your own expense.
Moreover
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, I hope that future travel arrangements will be handled promptly to avoid similar issues. Yours faithfully, John Doe

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structure
Try to use one idea in each paragraph. Start with the plan then give proof, then say what you want. This helps the reader see the plan fast.
tone
Keep a calm and polite tone. Be firm about what you want, but not rude.
content
Add a short note that you can show any proof or papers if asked.
content
Clear goal stated in the letter.
detail
Date and place are given to show facts.
tone
Opening and closing are formal.
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