IELTS Writing Correction Service
Writing Samples
Band 4

Write a letter to a company from which you purchased an item online and you want to do a complaint for this product. Write a letter to the company in which show what you purchased and why you are unhappy with the product or what do you want from the company to do

Dear Sir/Madam, I am writing
this
Linking Words
 letter to draw your attention towards my latest purchase of a mobile
phone
Use synonyms
. It is
iPhone
Correct article usage
an iPhone
show examples
 14 Plus.
This
Linking Words
phone
Use synonyms
 has some technical issues. To provide details on
this
Linking Words
, I actually bought a brand new iPhone 14 Plus a week ago with a warranty of six months.
This
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 iPhone worked smoothly for the
starting
Correct word choice
first
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 week;
however
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, now it is showing problems in functioning owing to the fact that it has started hanging very often. As I have my own business to run,
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therefore
Rephrase
apply
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I use a
phone
Use synonyms
 to connect with my customers
and
Punctuation problem
, and
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 I bought
this
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phone
Use synonyms
 because of the reputation of the brand and
also
Linking Words
 your company name for selling good-quality products.
While
Linking Words
 it worked well for a week, now I am facing issues
to call
Wrong verb form
calling
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 the customers or sometimes
to switch
Wrong verb form
switching
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 the applications.
As a result
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, my work efficiency is significantly affected as it takes longer
as against
Change preposition
than
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 the fast-paced nature of my work. I sincerely request you to please fix the issue at the earliest possible time so that I can continue to maintain efficiency in my work field. To do so, I request you to either fix
this
Linking Words
phone
Use synonyms
 and provide me with some replacement for the time being, or exchange it in return of a new one exactly
same
Correct article usage
the same
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.
This
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 initiative will really support my business. At the same time, it will maintain the customers’ trust in your operations. I hope you understand the hardship I am going through
which
Punctuation problem
, which
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 will prompt
a
Correct article usage
apply
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fast action from your end. I hope to hear from you soon. Yours faithfully, Guri

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task response
State the problem clearly in one part and the fix you want in another part. Ask for repair or a replacement.
structure
Break the letter into clear parts. One idea in each part. Start with a short opening, then the issue, then your ask, then close.
style
Use easy words. Use short sentences.
tone
Be kind but firm. Use a calm tone and facts.
content
Add order or receipt number if you have it.
content
The letter tells what you bought and the issue.
purpose
It shows why the issue harms your work.
request
It asks for a fix or a replacement clearly.
tone
Polite closing.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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