You recently stayed at a hotel during a business trip. However, you were not satisfied with the service you received. Write a letter to the hotel manager explaining the issues. In your letter: • Describe the problems you faced. • Explain how these issues affected your stay. • Suggest what you would like the hotel to do.

Dear Sir or Madam, I am writing to express my dissatisfaction with my recent stay at your hotel from 10 to 12 March.
Although
Linking Words
I had booked a deluxe room, the room I was given was not the same
shown
Correct word choice
as shown
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on the website, and
also
Linking Words
was
Verb problem
apply
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unorganised.
Moreover
Linking Words
, the air conditioning was
also
Linking Words
not functioning.
In addition
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, the staff at the reception were not very helpful when I reported the problem.
As a result
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, my stay was quite uncomfortable. I would appreciate
if
Correct pronoun usage
it if
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you could investigate
this
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matter and provide an explanation. I
also
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believe that a partial refund or compensation would be appropriate
considering
Punctuation problem
, considering
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the inconvenience caused. I look forward to hearing from you soon. Yours faithfully, Darshan

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task response
Say more about the room problem. Give one or two clear facts.
task response
Tell more about how the problems changed your work or sleep.
coherence and cohesion
Your ideas are clear, but you can link them with simple words like also, so, and because.
coherence and cohesion
Keep one main point in each part. The room and staff points can be in separate parts.
task response
You answer all parts of the task.
task response
Your tone is polite and right for a letter to a manager.
coherence and cohesion
The letter has a clear start, middle, and end.
coherence and cohesion
The greeting and closing are both correct.
Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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