You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or the company which supplied the equipment. In your letter Describe the problem with the equipment Explain how this problem is affecting your work Say what you want the shop or company to do

Dear Sir or Madam, I am writing to express my dissatisfaction towards the recent purchase I made from your shop. I work remotely as a technical support agent, so I bought a Bluetooth headset for work purposes.

However

Linking Words

, after a few days of using it, I started having issues with the sound quality.

This

Linking Words

creates a lot of problems for me as I have to take many calls during my work hours to solve the customers' queries, but

due to

Linking Words

the poor sound quality, I am not able to hear properly what the next person is trying to say.

Moreover

Linking Words

, the Bluetooth

also

Linking Words

keeps disconnecting multiple times, which made my

overall

Linking Words

experience with the product really disappointing. I would appreciate it if you could provide me with a refund for

this

Linking Words

item or a replacement with no additional charges. I am

also

Linking Words

attaching the receipt for your reference. Hoping to hear from you soon. Yours sincerely, Darshan

darshan223417

Mar 15, 2026

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response

Add one more clear detail about the sound problem, like noise or low voice.

task response

Say more about how this problem hurts your daily work, for example missed calls or slow work.

coherence and cohesion

Use a clearer link at the start of the second part, like 'Because of this' or 'As a result'.

coherence and cohesion

Keep each part to one main point only, so the letter feels even more clear.

task response

You answer all parts of the task clearly.

task response

Your tone is polite and right for a formal letter.

coherence and cohesion

Your letter has a clear start, middle, and end.

coherence and cohesion

The greeting and closing are both used well.

Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »- a book that's free for 🚀 Premium users.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

6
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

157 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

7.5
band
Students should pay the full cost for their own study, because university education benefits individuals rather than society. To what extent do you agree or disagree
Some people argue that the fee in university should be paid with the full cost for their own study, others, however, believe that it is better to spend a little on society. This essay will represent my perspective and explain why I lean towards the latter.
8
band
Too much emphasis is given for the education of students. More government money should be spent on free time activities for young people. To what extend do you agree or disagree.
Studying academic educational programs to develop skills has become more efficient and revolutionised various fields of employment, globally. It is often said that too much attention is given to student learning rather than focusing on extracurricular activities whereas some believe that the government should allocate more funds to developing leisure activities, as this could support their overall development. This essay will explain why an equal amount of resources should be used for both cases.
7.5
band
Many things that use to be done in the home by hand are now being done by the machines. Does this development bring more advantage or disadvantage
Due to the massive technological revolution, plenty of work that previously was completed by hand is now carried out by machine. Although many would argue for its drawbacks, the use of electrical tools has had a great impact on humankind. Both pros and cons of this issue will be discussed below.
6.5
band
Many people try to achieve success through their career or education. What can success mean to different people? What is your view of success? Give reasons for your answer and include any relevant examples from your own knowledge and experience.
What is success? Answering this question varies from different points of view. Some people see that in education, while others believe that being successful means making more money. I personally believe that each person has a unique
7
band
The best way for governments to solve the problem of traffic congestion is to provide free public transport 24 hours a day, seven days a week. To what extent do you agree or disagree
Urbanisation and modern life have presented people with many challenges and decisions, none of which are too rudimentary to be ignored. However, the crux of the matter is related to traffic jams. While some opine that providing 24/7 public facilities for commuters is one of the most effective ways to address such a serious issue, in my view, focusing solely on the way of transportation can not be the answer.

Students should pay the full cost for their own study, because university education benefits individuals rather than society. To what extent do you agree or disagree

Too much emphasis is given for the education of students. More government money should be spent on free time activities for young people. To what extend do you agree or disagree.

Many things that use to be done in the home by hand are now being done by the machines. Does this development bring more advantage or disadvantage

Many people try to achieve success through their career or education. What can success mean to different people? What is your view of success? Give reasons for your answer and include any relevant examples from your own knowledge and experience.

The best way for governments to solve the problem of traffic congestion is to provide free public transport 24 hours a day, seven days a week. To what extent do you agree or disagree