You recently bought a piece of equipment for your kitchen (e.g., a washing machine or a fridge), but it stopped working after only two days. You called the shop, but they refused to help you. Write a letter to the manager. In your letter: Describe the item you bought and when you bought it. Explain what the problem is. Tell the manager what you want them to do about the situation.

Dear Sir or Madam, I am writing to express my dissatisfaction towards the recent purchase I made from your shop. I bought a two-door fridge for my kitchen on 17 March.

However

Linking Words

, I started to notice the problems just after a few days of use. The main issue is with the cooling vent; even if I set it at the highest level, it still operates at the lowest one.

As a result

Linking Words

, food gets spoiled

due to

Linking Words

low cooling power.

Moreover

Linking Words

, I called the shop for help with

this

Linking Words

problem, but they refused to help.

This

Linking Words

made my

overall

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experience with

this

Linking Words

product really disappointing. I would really appreciate it if you could look into

this

Linking Words

matter and provide me with a full refund or a better replacement with no additional charges. I am

also

Linking Words

attaching the receipt for your reference. I hope

this

Linking Words

matter is resolved promptly. Looking forward to your response. Yours sincerely, Darshan

darshan223417

Mar 15, 2026

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task response

Task response: You answer all parts of the task, but you can add one more detail about when you called the shop and what they said.

task response

Task response: Your request is clear, but choose one main action first, like a refund or a new fridge.

coherence cohesion

Coherence and cohesion: Your letter is easy to follow, but 'just after a few days' should be 'after only two days' to match the task better.

coherence cohesion

Coherence and cohesion: Link ideas with simple words like 'first', 'because', and 'so' to make the flow even smoother.

task response

Task response: You clearly say what you bought, when you bought it, what the problem is, and what you want.

task response

Task response: The tone is polite and right for a letter to a manager.

coherence cohesion

Coherence and cohesion: Your letter has a clear start, middle, and end.

coherence cohesion

Coherence and cohesion: Each paragraph has one main idea, so it is easy to read.

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7
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

156 words

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