IELTS Writing Correction Service
Writing Samples
Band 5

You recently took a plane to a holiday in a foreign city, and on arrival you found that your luggage was lost. You did not receive your luggage until the last day of your holiday. Write to the airline: -Complaining about this situation - Saying why it caused you problems -Seeking suitable compensation

Dear
Mr.
Change the punctuation
Mr
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 Alexander, I am writing to complain about the loss of my luggage, and
also
Linking Words
 the incompetence of
porter airlines
Fix capitalization
Porter Airlines
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. Yesterday I boarded the 7 a.m flight from Toronto to Punta Cana for my friend's 30th birthday celebration. Upon arrival, my checked-in
suitecase
Correct your spelling
suitcase
 was missing and was
no where
Correct your spelling
nowhere
 to be found
, the
Punctuation problem
. The
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 luggage arrived on the
last
Linking Words
 day of my
trip
Use synonyms
, which of
cause
Use the right word
course
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 ruined my whole vacation negatively.
In addition
Linking Words
, my friend's birthday dress and purse
was
Correct subject-verb agreement
were
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 in my suitcase because I had extra space.
considering
Fix capitalization
Considering
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 the event, I purchased another dress immediately, which affected my financial budget for the
trip
Use synonyms
. Unplanned expenses can be annoying. My mood the entire
trip
Use synonyms
 was not pleasant. I highly suggest a 50
percent
Change the spelling
per cent
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 discount on my next
trip
Use synonyms
 as
a
Correct article usage
apply
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compensation for the
incovenience
Correct your spelling
inconvenience
 will be much appreciated. I look forward to your prompt response and hope the issue will be addressed urgently. Yours sincerely. Muriel Sorboi

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task response
Say more about what problem the lost bag gave you. This will make your main point more clear.
task response
Ask for one clear form of help. For example, ask for money back for the dress and other costs.
task response
Use a more polite and formal tone. Do not say very strong words like 'incompetence'.
coherence and cohesion
Join some ideas with clear link words like 'First', 'Also', and 'As a result'.
coherence and cohesion
Keep one main idea in each paragraph. This will make the letter easier to follow.
coherence and cohesion
Check the opening and end marks. Write 'Yours sincerely,' with a comma and no full stop after it.
task response
You answer all parts of the task: complaint, problems, and compensation.
task response
The purpose of the letter is clear from the first line.
coherence and cohesion
Your letter has a clear start, middle, and end.
coherence and cohesion
You use paragraphs, which helps the reader follow your ideas.
coherence and cohesion
The closing is formal and fits this kind of letter.
Topic Vocabulary:
  • dissatisfaction
  • luggage handling
  • emotional stress
  • essential items
  • financial strain
  • replacement items
  • compensation
  • refund
  • monetary compensation
  • inconvenience
  • suitable solution
  • customer service
  • reimbursement
  • troubling experience
  • resolve
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