IELTS Writing Correction Service
Writing Samples
Band 7

You were hurt in a minor accident inside a supermarket and you wish to complain to the supermarket authority about that. Write a letter to the manager of the supermarket. In your letter Say who you are Give details about the accident Suggest how the supermarket could prevent similar accidents

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Dear Sir or Madam, I am writing
this
Linking Words
 letter to complain about the unattended wet floor in the venue area, which caused minor injury. My name is Sara Wills. I am a customer of G Supermarket, and I went there yesterday, around 3 o'clock in the afternoon.
While
Linking Words
 I was walking in the vegetable aisle with a shopping cart, there was some water on the surface that I did not see and stepped over
it
Correct pronoun usage
apply
show examples
.
Then
Linking Words
 I fell down with the trolley on top of me. I got some bruises on my ankle and a minor cut on one of my legs. I would be grateful if you could please ask your staff to pay more attention to the safety in the venue,
for example
Linking Words
, by placing a caution sign (slippery floor) on the floor. So, the customers will be more careful when seeing the sign. Appreciate your immediate concern on
this
Linking Words
 matter. Sara Wills

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task response
Task response: You answer all parts of the task, but add a little more detail about the fall and what staff did after it.
task response
Task response: Your tone is mostly formal, but the last line should be more polite and complete, such as 'I look forward to your reply.'
coherence and cohesion
Coherence and cohesion: Your letter is easy to follow, with clear order from who you are, to the accident, to your ideas.
coherence and cohesion
Coherence and cohesion: Use linking words a bit more, like 'As a result' or 'To prevent this', to make ideas join better.
coherence and cohesion
Coherence and cohesion: Keep each paragraph to one main point. This is mostly good, but the last part could be split for clearer action and result.
task response
Task response: You clearly say who you are, what happened, and how to stop this in the future.
task response
Task response: The accident details are clear and easy to understand.
coherence and cohesion
Coherence and cohesion: The letter has a clear start, middle, and end.
coherence and cohesion
Coherence and cohesion: Paragraphs are used well and help the reader follow your ideas.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • incident
  • precautionary measures
  • inconvenience
  • enhanced supervision
  • safety protocols
  • liability
  • compensation
  • constructive response
  • prompt action
  • vigilant
  • maintenance
  • resolution
  • testimonial
  • surveillance
  • safeguard
  • negligence
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