You recently had an eye examination at a local clinic, but you were not satisfied with the service you received. Write a letter to the manager of the clinic. In your letter: • say when you had the eye test • explain why you are not satisfied with the service • say what you would like the manager to do about it

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Dear Sir or Madam, I am writing to express my dissatisfaction with
an
Correct article usage
the
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eye examination I had at your clinic. I visited the clinic on 23rd March, and my appointment was scheduled at 2:30 PM. I visited your clinic for the first time. I choose it for my yearly
eyesight
Replace the word
eye
check-ups. I was expecting a professional and careful service;
however
Linking Words
, the service did not meet my expectations. The examination felt rushed, as it lasted less than ten minutes. After collecting new glasses
before
Change preposition
apply
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two days ago, I felt
headache
Correct article usage
a headache
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and poor vision.
Hence
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, I felt that the glasses
was
Correct subject-verb agreement
were
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inaccurate
according to
Linking Words
my eyesight. I would appreciate it if
re-examination
Correct article usage
a re-examination
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without any cost would be provided to me. I would
be
Correct word order
also be
show examples
also
Linking Words
grateful if the glasses can be changed or repaired after checking my eyesight properly. Thank you. I look forward to your positive consideration. Yours faithfully, Rupinder Kaur

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task response
Say more about why you were not happy. Give one or two clear facts.
coherence and cohesion
Use easy time words like first, then, and after that to link ideas.
coherence and cohesion
Keep one main point in each body part.
task response
Check small word forms like choose/chose and was/were.
task response
You answer all three parts of the task.
task response
Your tone is polite and right for a formal letter.
coherence and cohesion
The letter has a clear start and end.
coherence and cohesion
Ideas are mostly in a good order.
Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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