You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that the merchandise cannot be returned. Write a letter to the store manager. In your letter: Describe the problem with the jacket Explain what happened and what happened when you tried to return it. Say what you would like the manager to do.

✍️ Want to check your own essay?Try for free →

Dear Manager, I am writing to express my dissatisfaction regarding a jacket that I recently purchased from your store, as I discovered a defect shortly after bringing it home. Upon closer inspection, I noticed a small hole near the left-side pocket. When I went back to the store the following day, I was informed that the item could not be returned or exchanged

due to

Linking Words

a store policy requiring customers to inspect items before purchase. I found

this

Linking Words

response unreasonable, as the defect was not clearly visible at first glance. I was extremely frustrated with the poor customer service I received. I would appreciate it

Punctuation problem

apply

show examples

if you could either provide a full refund or replace the damaged jacket at your earliest convenience. I believe

this

Linking Words

could be a fair solution to

this

Linking Words

issue. I trust that you will handle

this

Linking Words

matter promptly and professionally. Thank you for your consideration. I look forward to hearing from you soon. Yours sincerely, Marie

harneet76mlp

Apr 23, 2026

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

task response

For task response: add one more small detail about when you bought the jacket or how the hole affected the use. This can make the answer feel more full.

coherence and cohesion

For coherence and cohesion: the letter is clear, but you can link ideas with simple words like also, so, and because a bit more.

task response

For task response: you answered all parts of the task clearly. You described the damage, explained the return visit, and said what you want the manager to do.

coherence and cohesion

For coherence and cohesion: the letter has a clear order with a good opening, body, and ending. Each paragraph has one main idea.

Do you want to check your IELTS essays?

Submit unlimited essays, letters and charts. Sign up right now and start improving your writing skills.

2
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 8.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

160 words

🚀 Prepare for IELTS writing section today!

Unlimited Task 1 & Task 2 checks
Practice with essays, charts, and letters.
Personalized suggestions & mistake analysis
Spot every mistake and boost your score.
Topic ideas & vocabulary helpers
Expand your ideas and use the right words.
Progress tracking
Watch your writing improve with every practice.

What to do next:

Look at other essays:

6.5
band
Some people think paying taxes is a big enough contribution to their society, while others think people have more responsibilities as members of society than only paying taxes. Discuss both these views and give your opinion.
In the present world, citizens have been paying a desirable amount of taxes, providing countries with revenue. While most people claim that it is a big deal for them as citizens, others believe that there are further duties that should be done beyond paying levies. Analyzing both arguments from social and economic sides, I think the former opinion proves its verifiable with the facts.
6.5
band
Some people think that it is best to save money, for example in a bank or savings scheme. Other people feel that money should be spent whenever it is available. Discuss these views and reach an opinion on this debate. Give reasons for your answer, and support your essay with ideas and examples from your own experience.
The debate between saving money and spending it as it becomes available is a common one and involves various perspectives on financial management and personal priorities.
7
band
In some cultures, children are encouraged to compete against each other. What are the advantages and disadvantages of this approach?
According to some traditions, competitions among children are beneficial and are encouraged. However, this practice can have both positive and negative impacts on children. In this essay, I will discuss how competition can foster children’s growth, as well as highlight a few drawbacks that may result from intense competitiveness.
7
band
some people believe that teenagers should be required to do unpaid community work in their free time. this can benefit teenagers and the community as well. to what extent do agree or disagree.
It is true in the present era, more and more people boost the volunteering work which juveniles interest in their community. In this essay, we will explore the benefits of unpaid work for both teenagers and the country, and I will discuss my perspective on this argument.
7
band
The system used for rubbish/garbage collection in your local area is not working properly. This is causing problems for you and your neighbours. Write a letter to the local council. In your letter • describe how the rubbish collection system is not working properly • explain how this is affecting you and your neighbours • suggest what should be done about the problem
I am a resident of Amigo Street and I am writing this letter to draw your attention to some problems that we are facing with the rubbish collection system in our neighbourhood.

Some people think paying taxes is a big enough contribution to their society, while others think people have more responsibilities as members of society than only paying taxes. Discuss both these views and give your opinion.

In some cultures, children are encouraged to compete against each other. What are the advantages and disadvantages of this approach?

some people believe that teenagers should be required to do unpaid community work in their free time. this can benefit teenagers and the community as well. to what extent do agree or disagree.