You have recently ordered an item through the Internet, but you are not happy with the product. Write to the company. In your letter: describe what you purchased explain why you are not happy with the product tell them what you would like them to do about it

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Dear Sir/Madam, I am writing to express my dissatisfaction with a product that I recently purchased from your online store.
Last
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week, I ordered a wireless Bluetooth
speaker
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from your website after reading several positive reviews about its sound quality and battery performance. The product was delivered on time;
however
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, I was extremely disappointed after using it for only a short period.
Firstly
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, the sound quality of the
speaker
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was far below the standard mentioned in the advertisement.
In addition
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, the battery drains very quickly and lasts for less than two hours despite being fully charged.
Moreover
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, the
speaker
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occasionally disconnects from Bluetooth devices automatically, which makes it inconvenient to use during meetings and entertainment purposes. As the product is still under warranty, I would appreciate it if you could either replace the
speaker
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with a properly functioning one or provide me with a full refund. I
also
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request that your company inspect products more carefully before shipping them to customers in order to avoid similar issues in the future. I look forward to your prompt response and a satisfactory resolution to
this
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matter. Yours faithfully, Ayush Shukla

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task response
Add one more small fact, like order number or date, to make the letter more clear.
task response
Use one short end line to repeat what action you want most. This can make your aim even more clear.
coherence and cohesion
Keep each body paragraph to one main point only. This will make the flow even better.
coherence and cohesion
You can use a few linking words like 'also' or 'because' with care, but do not use too many.
task response
You answer all parts of the task clearly.
task response
Your tone is polite and right for a formal letter.
coherence and cohesion
Your ideas are in a clear order from start to end.
coherence and cohesion
Each paragraph has a clear purpose, and the opening and closing are strong.
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